Ops Sr Analyst MKTS

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

LOB Description:

The successful candidate will work closely with the Prime Broker business as well as other lines of businesses such as Global Wealth and Investment Management to complete manual processing of payments (wires) and journal entries to ensure books and records are accurately reflected as per business requests.  The associate will perform research on wire payments to resolve payment queries, and complete manual Office of Foreign Assets Control (OFAC) sanctions scanning as needed.  Any breaks as a result of the payment process will be investigated and remediated by the associate.  The associate will be involved in the wire approval process as well as monitoring various team inboxes to ensure completeness.  There will also be an opportunity to be involved in enterprise wide payments initiatives to automate, simplify and improve the team processes.  In addition to the businesses, the candidate will work closely with Back Office, Technology, and other support partners.  The candidate will need to have a high sense of urgency, ability to multi-task and communicate effectively. Successful candidate will display a passion for leveraging data and emerging technologies including AI such as Copilot, and advanced analytics to enhance operational efficiency and drive innovation is highly desirable. Familiarity with data analysis tools, automation techniques, and AI-driven solutions will be considered a strong advantage.

Responsibilities:

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Required Qualifications:

• ∙ Presentable, confident and client focused.
• ∙ Excellent communications skills
• ∙ Ability to multi-task and manage time wisely
• ∙ High Attention to Detail
• ∙ Ability to work under pressure in a team environment
• ∙ Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• ∙ Sense of urgency and understanding of break escalation
• ∙ Ability to contribute to AI transformation within the Payments process.
• ∙ Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

Desired Qualifications:

• ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• ∙ Excels in working among diverse viewpoints to determine the best path forward
• ∙ Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• ∙ Commitment to challenging the status quo and promoting positive change.
• ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Shift:

Hours Per Week: