Operations Specialist

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

I'd love to discuss the details with you so that we can help you achieve your career goals. Please feel free to contact me anytime. Thanks!

Position Details:   

Industry: Bank and Finance

Work Location: CHARLOTTE NC 28255

Job Title: Operations Specialist (Level III)

Duration: (3 months) possibility of extension

Description:

• The OTC Derivative, FX Operations & Client Valuations Group is a centralized operations team servicing the Bank’s clients, ensuring full compliance with the Global Client Valuation Policy and Operational Risk.

• The team’s core responsibilities are drafting legal confirmation, settlements of the trades and dissemination of mark to market valuations and Fixed Income pricing.

• Derivative and FX Operations is a growing area, which has increased focus within Global Markets.

• The group is one of the few ‘cross product’ areas in Operations and offers exposure to a number of products as well as the opportunity to build a substantial cross department/business network with Sales, Trading, Financial Control, Compliance and Technology, and offers excellent training opportunities to continuously learn and develop across all the products. 

The products covered within the OTC Derivative, FX Operations & Client Valuations are Interest Rate Derivatives, Credit Derivatives, Equity Derivatives, Foreign Exchange, Commodities and Fixed Income.

Key Functions: 

• Liaise with the client as well as internal business parters to establish documentation, settlement and valuation and regulatory requirements. Provide clients explanation/clarification of trades, structures, rates and trade-related issues 

• Manage and Investigate queries and activities across the different product groups by extracting data from various systems & liaising with Middle Office 

• Provide top class customer service as it relates to client’s requests responding to client needs and queries in an efficient manner while participating in customer services initiatives 

• Actively participate in a number of ad hoc tasks associated with MIS reporting, process improvement initiatives, testing, on the job/ in house training, job shadowing etc 

• Accurately draft legal confirmations utilizing source system trade bookings and term-sheets for both paper and electronic trades to accurately confirm derivative trades with bank clients within regulatory timeframes and liaise with clients for execution of confirmations 

• Management of settlement activity of FX, interest rate, credit and equity derivative trading activity, including reconciliation and break clearance 

• Administer access for clients to the self-serve valuations portal and monitor/update user preferences where necessary 

• Manage manual exception processes for the valuations that cannot currently be supported via the portal and distribute accurate valuation statements in a timely manner 

Required Skills: 

• BA/BS degree required 

• Technical Skills: Microsoft Suite with an emphasis on Excel 

• Strong client service skills: The department is extremely "client service focused" and has a great deal of interaction with clients, Sales and Trading and Middle Office globally, thus requiring a confident and professional telephone and email etiquette 

• Strong aptitude for attention to detail and customer service 

• Strong negotiation skills with the ability to influence across the organization 

• Time management/organization skills: The department has peak periods where volumes are high — during these periods it is imperative that all individuals are able to manage their workload effectively and prioritize as necessary 

• Strong analytical and problem solving skills with the ability to interpret large amounts of information and its impact in operational areas 

• Teamwork: The department has to work efficiently as a team to function. It is essential that each individual member shares information with the rest of the team and can communicate and maintain strong working relationships 

Desired Skills: 

• 2+ years of client services and/or valuations/pricing experience preferable 

• OTC Product Knowledge: Understanding of broad range of financial products (e.g. Interest Rates Derivatives, Credit Derivatives, Equity Derivatives, FX & Commodities) and any embedded components to value various trade structures 

• Comprehensive knowledge of operational risk principles and procedures 

• Ability to transform large amounts of data and information into short and concise communication with sound business conclusions and recommendations

If you are not interested in the role or if now isn’t a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection.

To know more about Collabera, please visit us on www.collabera.com.

Should you have any questions, feel free to call me on 973 475 7307

-Financial Client Service experience

-BA/BS Degree

- experience in valuation and pricing is preferred but not required

-Knowledge in OTC Derivatives (financial products) is desired but not requires

To know more on this position or to schedule an interview please contact;

Sherlaine Pelegrina
973-475-7307