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Wells Fargo

Operations Specialist

Posted 24 Days Ago
Be an Early Applicant
Hybrid
Charlotte, NC
Mid level
Hybrid
Charlotte, NC
Mid level
The Operations Specialist manages operational tasks related to triage, escalation, and reconciliation processes within Commercial Banking Operations, focusing on accuracy and compliance.
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About this role:

Wells Fargo is seeking an Operations Specialist within Commercial Banking Operations. This is a production role, as it is focused on triage, escalation, and recon remediation. Recon remediation is defined as incorporating business specific information to, and assigning of reconciliation breaks, so that operations employees and managers have the information needed to take action. This position handles multi-currency nostros, General Ledger interface accounts (Wire, DDA, ACH, Sweep, Lockbox), as well as Loan IQ work in Process accounts.
In this role, you will:

  • Research and resolve moderately complex operational tasks, accountable for entire process from receipt of work to resolution and closure to include originating source documents, data adherence to regulations, processing payments, resolve discrepancies and process unique rejects or exceptions
  • Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility
  • Review and analyze inquiries and operational challenges that require research, evaluation
  • Consult with management for more complex issues to assist with appropriate course of required action
  • Analyze and present recommendations for resolving more complex situations and exercise some independent judgment while developing of understanding of policies, procedures and compliance regulations
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

  • 2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Advanced excel skills
  • Strong critical thinking and analytical skills with high attention to detail and accuracy.
  • Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment.
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
  • Excellent verbal, written, and interpersonal communication skills.
  • Basic Loan knowledge
  • GAAP Knowledge
  • Previous reconciliation experience
  • Loan IQ experience

Posting End Date: 

9 Apr 2025

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Top Skills

Excel
Gaap
Loan Iq

Wells Fargo Charlotte, North Carolina, USA Office

355 W Martin Luther King, Jr BLVD, Charlotte, NC, United States, 28202

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