Similar Jobs
Enterprise Web • HR Tech • Information Technology • Software
Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.
Top Skills:
Ai-Powered ToolsCeligoCRMErpHubspotInformaticaMarketing AutomationNetSuiteSalesforceZapier
Software • Cybersecurity
Support the Chief People & Customer Officer by producing workforce and customer operations analytics, building models (headcount, attrition, outsourcing/BPO), benchmarking AI tools, tracking operational KPIs, and producing executive-ready decks and memos while coordinating across functions.
Top Skills:
ChatgptClaudeExcelGoogle SheetsGoogle SlidesLlm-Based AssistantsLookerSQLTableau
Edtech • Information Technology • Industrial • Manufacturing
Senior technical contributor who locates, cleans, transforms, and presents data to support operational reporting, accreditation, and institutional planning. Builds BI solutions using SQL, Power BI/Power Query, and web technologies; gathers requirements, translates technical specs for end users, manages multiple projects, and ensures compliance and continuous improvement.
Top Skills:
Ai ToolsAPIsAzureDaxExcelHTMLJavaJavaScriptMMicrosoft FabricPower BIPower QueryPythonSQLSQL ServerWorkdayWorkflow Scripting
We are seeking a highly analytical and detail-oriented Business Analyst to join our Operations team. This role will be instrumental in driving data-informed decision-making by developing robust Excel-based data models, analyzing revenue performance, and maintaining operational datasets for Professional Services capacity planning and financial tracking.
Key Responsibilities
- Develop and maintain Excel-based data models to support Global Services Capacity Planning.
- Perform in-depth analysis of Revenue Actuals vs Budget, identifying trends, variances, and actionable insights.
- Own and manage all operational datasets to ensure data is accurate, up-to-date, and readily available for ad hoc reporting needs.
- Collaborate with cross-functional teams (Finance, Delivery, HR) to align data inputs and reporting outputs.
- Create dashboards and reports that support strategic planning and operational efficiency.
- Proactively identify data gaps and recommend process improvements to enhance data quality and reporting capabilities.
Qualifications
- Bachelor’s degree in Business, Finance, Operations, or a related field.
- 5+ years of experience in a business analyst, operations analyst, or similar role.
- Advanced proficiency in Microsoft Excel (pivot tables, Power Query, complex formulas, etc.).
- Strong analytical and problem-solving skills with a keen attention to detail.
- Experience working with financial data, capacity models, and operational KPIs.
- Excellent communication skills and the ability to translate data into actionable insights.
Preferred Qualifications
- Experience in Professional Services or SaaS environments.
- Familiarity with BI tools (e.g., Power BI, Tableau) and data visualization best practices.
- Experience with SQL
- Knowledge of Sales, budgeting and forecasting processes.
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills.
Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more.
The base salary for this position will be $95,000 - $120,000. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
#LI-MN1
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
