Operations Assistant-Charlotte - Bilingual Mandarin Required

Who Are We?

As Canada’s leading e-commerce delivery provider, UniUni is committed to growing a sustainable business for the communities it serves and enriching employee experience to propelling influential expansion in North America. With a people-driven mindset, UniUni was born in 2019 to ensure every industry loves e-commerce shipments.

Why UniUni?

We care about our people. At UniUni, we support our employees by valuing both lateral moves and vertical promotions. We know you are not only seeking a job but a career to pursue. A rewarding career at UniUni means doing what you love, we build up your skills. We encourage passionate, motivated people to be part of our success story in making one of Canada’s best courier companies even better by applying online today.

We are seeking a morning shift operation assistant that will be working in a morning shift from 6 am to 3 pm local time.

Responsibilities

• Supports the Operations Manager in team development and works with staff at other levels to ensure an efficient workflow and smooth communication to achieve the team's success
• Follows standard operating procedures established by management
• Receives, inspects, handles, and stocks inbound products
• Receives returns, counts and confirms quantities, determines the condition and completes paperwork
• Assigns delivery tasks to delivery drivers according to the volume of goods in the warehouse
• Shares knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Interacts with customers and suppliers, answer questions, and resolving issues
• Tracks and reporting on operational performance
• Maintains policy and procedure documents
• Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards
• Assists with the implementation of new processes and procedures

Qualifications

• Must obtain a valid US work visa
• Fluent in English; Mandarin is an asset
• Bachelor's degree required
• Ability to analyze and improve operational processes
• Strong people management and organizational skills
• Excellent communication skills, both written and verbal
• Strong problem-solving and time management skills

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Pay Range: 18-21/hour in the first three months training period