Leads multiple life insurance and annuity technology engagements, guiding requirements analysis, solution architecture, technical design, application integration, code quality, and distributed development teams. The role oversees technical delivery, design reviews, documentation, project estimation, process automation, and adoption of emerging AI tools. It requires strong expertise in mainframe technologies, COBOL, SQL databases, C#, .NET, policy administration systems, stakeholder management, and technical leadership.
Work Location- Remote- United States
US Salary Range- $100K-$133K
https://www.exlservice.com/us-careers-and-benefits
Key Responsibilities:
- Lead and support multiple client engagements within the Life Insurance and Annuity domain.
- Collaborate with business stakeholders, project managers, business analysts, and development teams to analyze business requirements and design effective technical solutions.
- Participate in project planning, estimation, and solution architecture discussions.
- Conduct design reviews and provide recommendations on application architecture, data flow, and system integration.
- Ensure adherence to Project Life Cycle Methodology, IT control policies, and corporate architecture standards.
- Prepare and maintain high-level and low-level technical design documents and specifications.
- Provide technical leadership to development and support teams across onshore and offshore locations.
- Drive code quality through code reviews, best practices, and development standards.
- Identify opportunities for process improvement, automation, and adoption of emerging technologies.
- Stay current with industry trends, technologies, and market developments related to Life Insurance and Annuity products.
- Must be able to understand and leverage latest AI capabilities via enterprise tools like GitHub Copilot, Claude Code and in-house Models to gain operational efficiency and high throughput.
Skills and Qualifications:
- Strong experience in Life Insurance, Annuity products, and Policy Administration Systems.
- Minimum 6+ years of experience in development, maintenance, and support projects involving Mainframe technologies, preferably COBOL, DB2/SQL, C#, and .NET.
- Minimum 6+ years of experience working with SQL databases.
- Strong understanding of Policy Administration System architecture and design principles.
- Experience working directly with clients and managing technical delivery across distributed teams.
- Excellent analytical, problem-solving, and interpersonal skills.
- Strong written and verbal communication skills.
- Working knowledge of version control tools like Git.
- Working knowledge and understanding of AI tools and features like Skills, custom Agents, Custom instructions, MCP, hooks etc. for operational excellence with judicious token utilization
- Knowledge of emerging technologies and industry trends in the Life Insurance and Annuity sector.
- Experience with automation initiatives and modern software development practices.
- Professional certifications in Life Insurance, such as LOMA, are highly desirable.
- Bachelor’s degree in technology or Master's Degree in Computer Applications
Technical Skills
- COBOL and C#
- SQL
- .NET Framework
- Git and GitHub or any other Git Repository understanding
- API Design and Integration
- Technical Design Documentation
- Coding and Code Reviews
- GitHub Copilot and Claude Code
- Application Architecture and Solution Design
- Excellent written and verbal communication skills
- Strong leadership and team management capabilities
- Self-motivated and results-oriented
- Ability to work independently with minimal supervision
- Strong stakeholder management skills
- Ability to lead and influence large cross-functional teams
Soft Skills:
- Excellent written and verbal communication skills
- Strong leadership and team management capabilities
- Self-motivated and results-oriented
- Ability to work independently with minimal supervision
- Strong stakeholder management skills
- Ability to lead and influence large cross-functional teams
The posted base salary range is the hiring base salary range for this role. Final offers are based on several factors, including: the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position.
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