Leads daily dental office operations, including scheduling, collections, receivables, expenses, deposits, reporting, inventory, and supply management. Drives patient growth and online reputation, maintains provider schedules, and ensures excellent patient experiences. Coaches and develops staff, facilitates training and meetings, addresses concerns, and ensures compliance with company policies. Requires at least two years of dental management experience, strong leadership and communication skills, and familiarity with dental software, preferably Denticon.
Now Hiring : Office Manager - Raleigh Capital
Lane & Associates Family Dentistry is seeking an experienced Office Manager to lead our Raleigh Capital team and help create an exceptional experience for both our patients and team members.
Position Overview
As the Office Manager, you will provide both strategic leadership and hands-on oversight of daily office operations. You'll play a critical role in driving office performance, supporting team development, and ensuring every patient receives a 5-star experience.
Key Tasks & Responsibilities- Lead day-to-day office operations, including scheduling, productivity, collections, receivables, and expense management
- Drive new patient growth through community outreach and collaboration with the marketing team
- Oversee the office's online reputation and encourage exceptional 5 star patient experiences
- Coach, mentor, and develop team members while ensuring compliance with company policies and procedures
- Manage daily closings, deposits, and month-end reporting in partnership with the Regional Director
- Address patient and employee concerns with professionalism, empathy, and confidence
- Facilitate ongoing staff training and development
- Maintain optimal provider schedules and doctor-to-patient ratios
- Lead daily morning huddles and engaging monthly team meetings
- Manage inventory, ordering, and office supply needs
- Participate in company initiatives, meetings, and communications
- Perform additional duties as assigned
- High School Diploma or GED required
- Minimum of 2 years of dental management experience required
- Strong leadership, coaching, and team-building abilities
- Excellent communication and interpersonal skills
- Proven problem-solving and conflict-resolution capabilities
- Professional, patient-focused, and service-oriented mindset
- Comfortable using dental software and computer systems (Denticon experience preferred)
- Ability to lift up to 15–20 pounds
- Competitive Pay!
- Quarterly Performance Bonus Opportunities!
- Comprehensive Benefits Package (Health, Dental, Vision, Life, Disability, FSA & More)!
- 401(k) with Employer Contribution!
- Paid Time Off & Paid Holidays!
- Fridays Off at 2:00 PM!
- Uniform Allowance!
- Paid Training & Professional Development!
- Fun Team Events, Employee Recognition Programs, and Social Campaigns!
- Volunteer Opportunities Through Our Smile Squad Rewards Program!
- Birthday & Work Anniversary Gifts from Ownership!
As the Official Team Dentist of the Carolina Hurricanes and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events.
Similar Jobs
Hospitality
Manages front-office and hotel operations, including guest services, staffing, training, scheduling, financial controls, revenue support, banquet coordination, shuttle oversight, purchasing, safety, maintenance, and quality assurance. Partners with the General Manager and department teams to achieve revenue, profitability, service, and brand-standard objectives. Participates in management coverage, front-desk shifts, recruiting, employee evaluations, and guest issue resolution. Requires weekend and holiday availability in a physically active hotel environment.
Top Skills:
Qualtrics
Professional Services • Hospitality
Leads front desk operations and team members, ensures excellent guest experiences, resolves guest concerns, manages inventory and scheduling, supports financial goals, and fills in for the Front Office Manager. May assist with night audit, shuttle, or concierge duties while following safety and security procedures.
Real Estate
Manages the assisted living community’s business office, including communications, resident billing, accounts receivable and payable, petty cash, payroll, HR records, hiring paperwork, compliance documentation, supplies, and clerical operations. Maintains confidentiality and accurate financial and personnel records, supports residents and families, coordinates with vendors and regulators, and assumes community operational responsibilities when the Administrator is absent.
Top Skills:
HipaaIcimsExcelMS Office
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
