Support the Practice Administrator with daily clinic operations: scheduling, patient services, staffing, onboarding/training, supervising facility cleanliness, inventory and supply ordering, timecard/report review, clinical inbox monitoring, handling patient satisfaction/complaints, and other administrative duties to ensure smooth office function and quality patient care.
Office Coordinator- Steele Creek
General Job Summary: Assist the Practice Administrator in the daily operations of the Tryon Medical Partners medical office to ensure quality care for patients.
Primary Job Responsibilities/Tasks may include, but not limited to:
General Job Summary: Assist the Practice Administrator in the daily operations of the Tryon Medical Partners medical office to ensure quality care for patients.
Primary Job Responsibilities/Tasks may include, but not limited to:
- Reviews the physicians' schedules with Practice Administrator to ensure appointments are scheduled properly, and schedules are opened/closed accordingly and templating.
- Performs Patient Care Coordinator / Patient Services Specialist activities, as needed.
- Supervise cleaning and maintenance of the facility including OSHA maintenance check.
- Under the direction of the Practice Administrator, telephone, electronic mail, facsimile services, and patient flow.
- Assists the Practice Administrator with Interviews for new or replacement staff, coordinates onboarding and training of staff and provides the coverage of certain positions.
- Assists the Practice Administrator with non-clinical and clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
- Assist with employee counseling and corrective actions, as needed, under the guidance of the Practice Administrator.
- Conducts inventory of office and medical supplies. Orders necessary items with Practice Administrator approval.
- May be required to review and verify timecards, run reports, conduct clinical audits, and create staffing schedules as needed.
- Checks on status of clinical inboxes including patient messages, prior authorizations, refill requests so that they are near empty by the end of each clinic day if applicable.
- Other duties as assigned.
Education, Experience and Certifications:
- High School Diploma or GED required.
- Medical office, medical terminology, supervision preferred.
- Excellent customer service, computer, communication skills required.
- Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
- Completion of TB test will be required.
Physical Requirements:
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
- Must be able to lift and support weight of 35 pounds.
- Ability to concentrate on details.
- Use of computer for long periods of time.
Tryon Medical Partners Charlotte, North Carolina, USA Office
Charlotte, NC, United States, 28202
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