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NEPC, LLC

OCIO Client Onboarding Analyst/Sr. Analyst

Posted 17 Days Ago
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In-Office
Charlotte, NC, USA
70K-90K Annually
Senior level
In-Office
Charlotte, NC, USA
70K-90K Annually
Senior level
Manage onboarding and transition activities for OCIO clients, including account setup, investment manager and custodian coordination, documentation review, AML/KYC validation, recordkeeping, and issue escalation. The role manages multiple concurrent implementations, serves as a client and consulting-team contact, improves onboarding workflows, and contributes to special projects that increase scalability and efficiency.
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Job Summary:

As an OCIO Client Onboarding Analyst, you will manage activities related to onboarding new clients to NEPC's OCIO platform and implementing changes for existing clients. You will also contribute to business initiatives that improve and advance our onboarding and implementation processes.

In this highly visible, fast-paced role, you will contribute to all aspects of OCIO client implementations, including ensuring accounts and documentation are in place with investment managers, hedge funds, and custodians for trade execution and settlement. You will interface with investment managers, transition managers, custodian banks, and teams across NEPC. The successful candidate will be highly skilled in managing activities involving internal and external clients, highly detail-oriented, and comfortable working hands-on.

Our client base spans defined benefit and defined contribution plans, endowments, foundations, healthcare systems and private wealth, each with its own structure, documentation requirements and service providers. You should expect to manage multiple onboardings concurrently, each at a different stage and with competing deadlines.

Key Responsibilities Include:

  • Act as the main point of contact for clients and consulting teams during onboarding and transition events
  • Set up NEPC's internal trading systems and establish external connections with related parties, primarily investment firms and custodians
  • Independently review and validate client legal and account-opening documentation, including AML/KYC materials, custody and investment manager documentation; proactively identify and escalate gaps to the OCIO Contracts, Legal, and Compliance teams, as appropriate
  • Maintain complete and accurate records of account-level onboarding activity
  • Identify and implement process improvements across the onboarding and implementation workflow, including documentation standards, tracking tools, and handoffs with partner teams
  • Lead and contribute to special projects that improve the scalability, quality, and efficiency of the OCIO Team

Job Qualifications:

  • 2-6 years of investment-related operational experience at an investment manager, hedge fund, custodian bank, or investment consulting firm; new client onboarding or transition management experience is a plus
  • Exceptional attention to detail, with strong organizational and project management skills and the ability to prioritize competing responsibilities
  • Ability to work independently in a fast-paced environment, interfacing with personnel at all levels inside and outside of NEPC
  • Experience reviewing AML/KYC and client due diligence documentation is a plus, including entity formation and governing documents, beneficial ownership and control-person information, and authorized signer verification
  • Familiarity with institutional account-opening requirements and the documentation required by custodians, investment managers, fund administrators, private market managers, and hedge fund managers
  • Excellent written and verbal communication skills, with a mature, professional demeanor and the ability to present to clients and prospects — this aspect of the role will increase over time
  • Advanced Excel skills, including pivot tables, lookups and data validation; working knowledge of PowerPoint
  • College degree or equivalent experience

Compensation:

The base salary for this role is $70,000 - $90,000 per year with an additional annual performance bonus. Individual compensation is based on a variety of factors, including experience, education, certifications, location, responsibilities of the role, internal equity and alignment with market data.  

Company Background:

NEPC, LLC is a full-service investment consulting firm based in Boston, Massachusetts. We were founded in 1986 and now have approximately 375 employees and over 400 clients.  We help governments, institutions, families, and individuals preserve and grow their capital across different asset classes and market cycles. We provide a variety of consulting services such as asset allocation, performance measurement, policy formulation, investment manager research, and discretionary portfolio management. Our clients include defined benefit, defined contribution, endowments, foundations, trusts, public, corporate, Taft-Hartley, health & welfare, high net worth, insurance, and private plans. 

Culture is important to us here at NEPC – our values include putting clients first, doing the right thing, bringing your whole self to work, building trust, embracing change, and having a “we before me” approach in our work. Advancing diversity and inclusion within our firm and industry is also a core initiative at NEPC. We are a strong advocate of promotion from within, so excellent potential exists for professional growth. We’re a fun (but demanding) company with excellent working conditions, a flexible, hybrid work offering and a very supportive, team-oriented environment, and a full benefits program to support your life and well-being. 

NEPC is an Affirmative Action/Equal Opportunity Employer (September 2026)

Qualifications Experience Required Investment Operations Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

NEPC, LLC Charlotte, North Carolina, USA Office

5113 Piper Station Dr, Charlotte, North Carolina, United States, 28277 6689

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