The New Business Director will develop client relationships, understand market needs, and promote technology-enabled design offerings, enhancing brand visibility.
Our focus will be on strategic technology-enabled experiences, specifically targeting industries undergoing transformation due to new technologies. Our ideal projects will involve collaboration between strategists, technologists, engineers and designers, allowing us to provide strategic advice and build technology-enabled prototypes and experiences. We will prioritize clients who value a human-centered design approach when serving their audience.
Responsibilities:
- Develop in-depth knowledge of our capabilities to be able to communicate our offerings to a variety of prospects and potential clients
- Be one representative of our external-facing tech team including actively engaging with the market to understand client needs, make introductions, initiate conversations early on, and ensure our offerings and messages resonate with potential clients
- Partner with internal leadership to create industry target profiles, prospecting, and work with Marketing to meet business development objectives
- Proactively attend and participate in design and technology events, continually meeting new prospects and ensuring brand awareness of Smart Design
- Identify and proactively establish new business connections via telephone and email outreach
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

