Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
Will work closely with our Broker sales team to support the ongoing sales process. This position is responsible for administrative duties to help onboard new clients, manage broker relationships, support existing clients and work cross functionally with many different internal departments.
Essential Duties and Responsibilities
- Coordinates the onboarding of new clients including data entry, contract management, and implementation
- Account and sales entry into Salesforce for new business and pipeline
- Creation of proposals using PowerPoint and Adobe
- Liaison between salesperson, broker and client during onboarding process
- Onboard new brokers across multiple systems
- Gather new broker contracting paperwork
- Assist broker commissions team with various tasks including commissions statements, reconciliations and changes
- Responsible for operations such as Broker of Record (BOR) changes, VIP account management, and Schedule 5500s
- Assist with miscellaneous data research, entry and clean-up projects
- Works closely with multiple departments to support onboarding process including implementation, commissions, accounts receivable, sales operations, contracts, and sales execution.
- Manage a high volume of emails from internal and external partners
- Oversee multiple excel spreadsheets to track new business through the onboarding cycle
- Maintain regular communication with salespeople to support their sales process
- Provides consistent updates and feedback to any internal and external partners involved in the assigned task
- The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Qualifications Expected for Position
- Previous administrative experience highly preferred
- Previous Salesforce experience is a big plus
- Proficient in Outlook, Excel, PowerPoint
The base salary range for this position is $22-25/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why Join Teladoc Health?
A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE: Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.
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