National Account Manager

Amp Up Your Career

We are seeking a National Account Manager who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Amplifon is a place where your expertise improves lives and accelerates your career.

As a National Account Manager, you will own and manage a portfolio of national and key health plan accounts, driving retention, growth, and long-term profitability. You will partner cross-functionally to ensure client satisfaction, effectively execute contracts, and achieve annual organic revenue goals.

Compensation: Based on qualifications, we anticipate the hiring range will be $85,000 -$100,000 with eligibility for additional incentive compensation aligned with company performance.

Remote Work: This is a remote opportunity; candidates residing in AZ, FL, GA, IA, IL, KY, MD, MN, MO, NC, OH, PA, SC, SD, TN and TX are encouraged to apply. 

Benefits Offered:

• Health & Financial: Medical, Dental, Vision, 401(k) with company match, family hearing aid benefits, and tuition reimbursement.

• Work-life Balance: Generous vacation, safe and sick leave, paid holidays, paid volunteer time off, parental leave and bereavement.

• Well-being: Access to our Wellness Hub and Employee Assistance Program (EAP), providing holistic support for you and your family.

• Career Development: Access to Ampli-Academy, LinkedIn Learning, Coursera, team training, and additional specialized training.

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Responsibilities:

Account Strategy & Planning

• Manage a portfolio of national and key health plan accounts, owning day-to-day relationships to drive retention, growth, profitability, and high customer satisfaction.

• Lead account planning, renewals, and Quarterly/Annual Business Reviews to deliver performance reporting, insights, and strategic recommendations.

Cross-Functional Execution

• Partner with Sales, Operations, Marketing, Finance, Customer Service, and Network teams to ensure contract execution, SLA compliance, and regulatory requirements (including CMS/Medicare) are met.

• Serve as the primary point of contact for client business needs, proactively managing escalations and resolving complex issues in collaboration with internal stakeholders.

Revenue Growth & Initiatives

• Identify and drive organic growth opportunities within existing accounts by supporting member communication strategies and launching new company initiatives.

• Support enterprise and account management initiatives by contributing insights, executing strategies, and resolving issues as needed.

Must-Have Qualifications:

• Bachelor’s degree in business, finance, sales, healthcare administration, or equivalent professional experience.

• 5–7 years of experience in Account Management, Account Executive, or Sales roles.

• Proven success managing and growing a book of business with responsibility for revenue retention and renewals.

• Experience leading business reviews, developing account plans, presenting performance data, and independently managing multiple accounts in a fast-paced environment.

• Strong analytical skills with the ability to translate data into meaningful insights, along with CRM platform experience.

Preferred Experience and Skills:

• Experience working with large health plans, payers, or a background in healthcare benefits and insurance.

• Demonstrated success driving account expansion or upsell opportunities.

• Excellent communication, interpersonal, and problem-solving skills, with strong attention to detail and timeline development.

• Experience using Salesforce

Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide, we are a team of diverse, innovative talent dedicated to improving lives through customer experience.

Amplifon Americas, headquartered in Minneapolis, MN, supports Amplifon Canada, Amplifon Hearing Health Care, GAES, and Miracle-Ear bridging retail and insurance industries to provide comprehensive hearing well-being across Canada, LATAM, and the United States.

Amplifon Hearing Health Care is the nation’s leading hearing health care benefits solution provider with a national network of over 7,000 clinics across the U.S., covering more than 50 million individuals. For nearly 30 years, we have been dedicated to making hearing health care more accessible and affordable.