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Vector Security

National Account Manager

Posted 8 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
Responsible for developing and managing strategic national accounts, focusing on both new business acquisition and existing account growth, ensuring high customer satisfaction and revenue growth.
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At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a National Account Manager!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

Location:  Remote - US/USA

Summary:

As a National Account Manager, you will be responsible for developing, managing, and expanding strategic national accounts within a defined vertical market and/or region across North America. This role focuses on both new business acquisition and the growth of existing accounts, with an emphasis on delivering tailored solutions in security, managed network services, and related technologies. The NAM will serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction, retention, and revenue growth.

What You'll Do:

  • Achieving/Exceeding Sales Goals Through Growth:
    • Achieve or exceed targeted sales goals at a rate and profit margin that align with the strategic business plan
    • Collaborate with internal teams to ensure successful pre-sales planning, deal execution, and post-sales support.
    • Lead the proposal response process including RFPs, presentations, and value proposition delivery tailored to client needs.
    • Represent the company at trade shows, industry events, and networking opportunities to build brand awareness and generate leads. 
    • Work cross-functionally with internal departments including Sales, Marketing, Operations, and Support Teams to deliver cohesive solutions and ensure customer success. 
  • New Business Development:
    • Identify, prospect, and secure new national/enterprise accounts ("New Logos") through self-generated activities, networking, and strategic outreach.
    • Build and maintain a robust sales pipeline to meet or exceed sales targets.
  • Account Management & Growth:
    • Expand penetration within existing accounts by developing strong relationships with key stakeholders across multiple departments and levels.
    • Maintain and grow recurring revenue streams and ensure long-term client retention. 
  • Market Intelligence & Reporting:
      • Analyze market trends, customer needs, and competitive landscape.
      • Provide feedback to leadership on product demand, sales strategies, and promotional opportunities. 

    What You'll Need:

    • Education & Experience:
      • Bachelor's degree in Business, Sales/Marketing, or Another Related Field - Preferred.
      • Minimum of 3 years in enterprise sales or national account management or related experience. 
    • Client Engagement:
      • Proven track record of meeting/exceeding sales quotas and driving revenue growth
      • Ability to sell at the executive (C-level) level and manage complex sales cycles. 
    • Interpersonal, Communication, & Presentation Skills:

      • Excellent interpersonal, verbal, and written communication skills.
      • Must be able to communicate and effectively work with a wide variety of people (both internally and externally).
      • In order to be successful, NAM must be able to clearly understand client’s needs and effectively articulate these needs internally. While they do not have “direct” management responsibilities, the NAM is the quarterback for all actively within their territory and must be able to lead various team members
    • Organization Skills:
      • Must be able to effectively manage a large number of clients and opportunities at the same time. 
      • Meeting all deadlines is critical to the success of this position.
      • Must be able to effectively manage pipeline, opportunities and forecast within VNS CRM system (D365). 
    • Highly Ambitious & Results Driven:
      • In order to effectively support our customers, must have proven ability to effectively follow through on problem resolutions.
      • Willingness to travel as needed.
    • Confidentiality:
      • NAM must be able to maintain both company and client confidential information. 
      • Position demands someone with a level of integrity.
    • Excellent Computer Literacy:
      • In order to effectively communicate both internally and externally, must be proficient with computers, especially Outlook, Word, Excel, PowerPoint.
    • Ability to Manage & Control Sales Expenses, Including Travel and Entertainment:
      • NAM must be aware of the impact of individual expenses and controls these expenses at all times. 
    • Demonstrated Success at Meeting/Exceeding Sales Quotas:
      • Sales quotes must be met or exceeded on a consistent basis. 

    What You'll Get:

    We offer a “Total Rewards” package including: 

    • Competitive compensation with incentive eligibility
    • Medical, dental and vision coverage
    • Company paid life and AD&D insurance.
    • Company paid short- and long-term disability.
    • Voluntary benefit products
    • 401k retirement savings plan
    • Flexible Spending Account
    • Paid time off
    • Tuition reimbursement
    • Employee Assistance Program (EAP)

    About Us:

    We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

    Our Values:

    • Win as a team.
    • Do the right thing.
    • Make a difference every day.
    • Get it done.
    • Think big.

    If you share these ideas, we’d love to hear from you!

    Vector Security is a Drug-Free Workplace

    Vector Security is an Equal Opportunity Employer

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Top Skills

    D365
    Excel
    Outlook
    PowerPoint
    Word

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