Multinational Operations Coordinator

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Multinational Operations Coordinator to join our Multinational Operations team. 

This role will play a pivotal role in ensuring the efficient management of multinational processes, systems, and projects. This position requires a hands-on approach to overseeing data accuracy, reconciliation processes, and supporting North American finance and reinsurance operations within the stated global protocol.

The MN Operations Specialist will also manage multinational training tools and resources, collaborate across teams, and drive the implementation of innovative solutions, including artificial intelligence (AI) projects. This role demands excellent organizational skills, project management experience, and the ability to build and maintain strong relationships across diverse teams.

Location: This position will be based out of our Charlotte, NC office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Review department documents for content and accuracy, ensuring compliance with company standards and policies.
• Perform monthly reconciliation processes of data across various systems for both assumed and ceded transactions.
• Provide support for global finance and reinsurance processes, ensuring timely and accurate deliverables.
• Manage, produce, and maintain training tools and resources as directed to support the development of team members and others requiring multinational knowledge.
• Contribute to the implementation and management of artificial intelligence (AI) projects, utilizing innovative technologies to streamline operations.
• Collaborate with internal and external stakeholders to ensure alignment and effective communication across multinational operations.
• Analyze and improve operational workflows to optimize efficiency and reduce errors.
• Provide oversight and guidance to junior team members, ensuring adherence to best practices and organizational goals.

What you’ll bring:

• Bachelor’s degree in business, finance, or a related field; equivalent experience may be considered.
• Light project management experience, with the ability to handle multiple priorities and deliver results within deadlines.
• Strong organizational skills, including attention to detail and the ability to manage complex data sets effectively.
• Basic finance management experience, with knowledge of reconciliation processes and financial reporting systems.
• Proven ability to build and maintain relationships, collaborating effectively across teams and departments.
• Familiarity with global operations, reinsurance processes, and multinational business practices is preferred.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with data management systems.
• Experience or interest in artificial intelligence (AI) projects and tools is a plus.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

In today’s world, what do we stand for?

Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo.

Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone’s unique contributions – we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.