Milk Accounting Specialist

Internal Job Title: Milk Accounting Specialist I 

Reports to:    Manager, Milk Accounting

FLSA Status: Exempt, Full Time 

Location: Remote, US  

External Job Title: Milk Accounting Specialist  

Position Summary  

The Milk Accounting Specialist manages the producer payroll process for our clients to ensure the full payroll process is completed accurately and timely. This role reviews critical client data, process client data and balance (reconcile) discrepancies related to this procedure. As problems arise and are resolved, the Milk Accounting Specialist will provide timely, accurate and clear communication to clients and internal teams related to the found discrepancies or other related milk accounting processing issues. This role ensures data is accurately processed while building strong relationships with clients through clear, accurate and timely communication. 
 
Key Responsibilities 

• Execute the Ever.Ag client services producer payroll accurately and in a timely manner

• Oversee data management associated with milk/component weights, resolution, or modifications within the Ever.Ag operating systems 

• Perform due diligence processes to ensure that data entry and processing functions were accurately performed 

• Validate that payments have been processed according to the Federal Order regulations, to include checking formulas, pricing, labs, and milk/component weights 

• Identify producer payroll issues or areas for improvement and conduct the necessary research to recommend solutions 

• Execute client change requests associated with the Milk Accounting service 

• Support management in resolving client disputes and issues relating specifically to the Milk Accounting service function 

• Be the lead in communicating with all parties involved in the Milk Accounting process (Lab Work, Field Reps, Client Payroll Managers) 

• Work with Federal Order Marketing Administrators on behalf of client as needed 

• Maintain records for audit purposes 

• Complete importing / data entry of manifests in to the Ever.Ag system 

• Import and match labs received from outside sources 

• Complete the balancing portion of the payroll process 

• Participate in customer account relationship development activities (may require minimal travel) including participation in quarterly business reviews and presentation of KPIs 

• Participate in sales process for new business, the development of product specifications, and in product testing activities throughout production cycles 

• Work with team members to establish and deliver on team and individual goals 

• Own and deliver pooling services to customers within 12 months 

• Participate in other assigned projects 

Qualifications 

• Bachelor’s degree in finance, accounting or related areas from an accredited college or university 

• 0-2 years related data processing or accounting experience strongly desired 

• Applicable experience within the Federal Order milk payment process is a plus 

• Intermediate Microsoft Office Suite with advanced working knowledge of Excel 

Competencies for Success 

• Analytical and Critical Thinking: Have an analytical problem-solving thought process to define problems, collect data, establish facts, and draw valid conclusions; ability to recognize patterns in data and trace or reconstruct transactions. 

• Self-Initiative: Proactively takes independent actions using intuition and experience; Seeks out others to learn from their experience; Asks probing questions to resolve issues 

• Adaptability: Easily adapts to changes and changing priorities in a fast-paced environment 

• Customer Centric: Demonstrates concern for satisfying external and internal customers; Becomes trusted advisor to customers; Provides a consistent positive experience 

• Continual Improvement: Seek and contribute ideas for ways to improve processes, quality and value to our customers