MILITARY DoD SKILLBRIDGE IT Support Specialist (Remote)

Job Description SummaryIn this role you will be required to do the following:
• Images, wipes, and configures computers. Works ticket queue remotely and may occasionally be asked to come on site to help during excessively busy times or to cover for vacation (advanced notice would be provided in these situations).
• New employee IT technology onboarding and support. Follows and/or documents troubleshooting processes.
• Mobile device configuration and troubleshooting. Supports and maintains user account information including rights, security, and system groups.
• Provides training to employees on the use of technology used on the job.
• Must be self-motivated.
• Works well independently as well as within a team.
• Represents Compucom in a professional and businesslike manner and communicates effectively with customers and associates.
The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE HealthCare as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member’s suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE HealthCare, as they continue to receive military compensation and benefits as active-duty service members.

Job Description

Qualifications/Requirements :
• Active Military Personnel
• Must be able to develop and maintain good customer relationships.

• Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Desired Characteristics :Desktop Support and Customer Service Skills. ​

• Ability to develop and maintain good customer relations.

• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.

• 3 years of experience. A+ certification is a plus.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.