The Migration Support Specialist facilitates data transition for partners to Filevine's platform, ensuring data quality, seamless processes, and effective communication during migrations.
Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. We’re also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.
Our Mission
Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.
Role Summary:
The Migration Support Specialist ensures a seamless transition for partners moving their data, documents, and workflows into Filevine’s platform. This role bridges the technical migration process with partner support, helping ensure data integrity, reduce downtime, and build confidence in Filevine during a critical stage of adoption.
Responsibilities
- Serve as the primary support resource for partners during migration, answering questions, resolving issues, and ensuring smooth progress.
- Assist with data validation and quality assurance, confirming migrated information matches client expectations and Filevine standards.
- Monitor migration workflows and escalate issues to technical teams when necessary.
- Document requirements and migration processes for internal reference.
- Train and guide partners on how to review migrated data and report discrepancies.
- Collaborate with implementation managers, partners, and internal migration teams to maintain project alignment.
- Track and report on migration status, risks, and blockers to ensure deadlines are met.
- Identify recurring issues and propose process or tool improvements.
- Support testing and rollout of new migration tools or methods.
Qualifications
- Experienced with data migration (file structures, databases, data validation, QA).
- Ability to manage multiple migration projects simultaneously and prioritize under tight deadlines.
- Strong problem-solving and troubleshooting skills with attention to detail.
- Excellent communication skills
- Experience with CloverDX is preferred
Compensation Information: $100,000 - $120,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [email protected]
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Centrally located open office building in Sugar House
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Top Skills
Cloverdx
Data Migration
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