Translate medical services into patient invoices, submit clean insurance claims using ICD-10 and CPT codes, follow up on denied or underpaid claims with commercial and government payers, and respond to patient billing inquiries, adjustments, and payment plans to maximize collections.
Medical Billing/Invoicing Specialist
About the Role
We are looking for a precise Medical Billing/Invoicing Specialist to streamline our healthcare revenue cycle. You will translate medical services into patient invoices, submit insurance claims, and resolve billing disputes to maximize collection efficiency.
Key Responsibilities
- Submit clean claims to insurance companies using proper ICD-10 and CPT coding.
- Generate invoices for patients, outlining co-pays, deductibles, and outstanding balances.
- Follow up on denied, delayed, or underpaid claims with commercial and government payers.
- Answer inquiries from patients regarding insurance coverage, billing adjustments, and payment plans.
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