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LifePoint Health

Market Director, Physician Services

Posted Yesterday
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In-Office
Hickory, NC, USA
Senior level
In-Office
Hickory, NC, USA
Senior level
Lead and manage physician and ambulatory services operations, driving departmental goals, staffing, budgets, compliance, quality metrics, and physician/stakeholder relations to ensure high-quality patient care and regulatory readiness.
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Your experience matters 

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

More about our team 

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

How you’ll contribute 

As the Physician Services Director, you will excel in this role by: 

  • Develop and implement departmental goals, operational plans, and performance standards aligned with organizational, clinical, regulatory, and ethical requirements.

  • Direct and evaluate daily departmental operations, including patient care coordination, provider engagement, service delivery, and resolution of operational issues to ensure high-quality outcomes.

  • Lead workforce planning and staff development activities, including recruitment, onboarding, performance management, scheduling, and continuing education initiatives.

  • Prepare, monitor, and manage departmental budgets to ensure effective resource utilization and financial accountability.

  • Utilize performance data, quality metrics, and reporting tools to identify opportunities for improvement and support operational excellence.

  • Ensure compliance with healthcare regulations, accreditation standards, and organizational policies, including oversight of audits, reporting, and readiness for regulatory surveys.

  • Foster a collaborative, service-oriented environment that supports professional growth, accountability, and strong interdisciplinary partnerships.

Why join us   

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
  • Professional Development: Ongoing learning and career advancement opportunities. 
  • Free travel and entertainment discount program to ensure you enjoy your time away from work. 

  

What we’re looking for  

  • Bachelor’s degree in Healthcare Administration, Business, Nursing, or a related field preferred; equivalent combination of education and progressive leadership experience may be considered in lieu of degree.

  • Extensive leadership experience in healthcare operations, physician services, ambulatory services, or clinical administration, with demonstrated success in a director-level or comparable role.

  • Strong knowledge of healthcare operations, regulatory requirements, and accreditation standards, including HIPAA and compliance best practices.

  • Proven ability to lead teams through performance management, staff development, workforce planning, and organizational change.

  • Demonstrated financial acumen with experience in budget development, variance analysis, and driving operational efficiency and performance improvement.

  • Strong physician relations and stakeholder management skills, with the ability to build trusted partnerships across clinical and administrative teams.

  • Executive-level communication, strategic thinking, and problem-solving skills with the ability to lead complex initiatives in a fast-paced healthcare environment.

  

EEOC Statement 

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

About UsLifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. About the TeamWe employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

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