Market Business Analyst

Role Description

The Markets Business Analyst role is responsible for business and functional solution design, technical analysis of FNZ’s Syn~ platform capabilities, business processes analysis and end to end testing (including supporting client UAT).

This role demands individuals who:

• Are consistently solution & execution-focused
• Capable of dealing with complex problems and environments
• Have strong technology, analytical and data interpretation skills
• Take ownership for outcome on behalf of customers
• Comfortable with high levels of customer, stakeholder interaction and management.

Team Responsibilities

The FNZ Markets Product Management team is responsible for the defining and managing Syn~ feature sets and configuration, plus supporting the sales team in winning & sizing new projects.

The team also provides business consulting for existing and new customers in a variety of contexts, including proposition definition, Scope definition, Business transformation, customer training and knowledge transfer, and the definition of bespoke requirements where required for customer Syn~ solutions.  

Once business outcomes are understood from FNZ clients, these must be accurately documented and fed into the development team to ensure they are easily understood and precise to deliver the right outcome for our clients.

The team also works closely with FNZ’s Technology, Delivery and Support teams to ensure that robust and supportable solutions are delivered into production environments.

Specific Role Responsibilities

• Gather requirements through consultation with customers, industry utilities, and regulators
• Produce requirements documentation (L2-L3) and assist in solution estimation.
• Aid in the development of end-to-end product test scenarios and compilation of regression, industry, and sanity test sets leading to quality product outcomes.
• Develop and maintain a good knowledge of the platform functionality and business processes.
• Educate and prepare customers (external and internal) on FNZ Syn~Ops platform functionality, including providing product demonstrations.
• Attend customer workshops when required and input into requirements on a consultative basis.
• Work closely with Solution Consultants to understand the agreed scope of a change and design solutions that meet the customers business and technical requirements within that defined scope.
• Author release notes and FNZ Assist pages covering product functionality and improvements.
• Deliver product training to internal staff and customers
• Support Syn~Ops implementation through definition of dataloads, migration scripts and migration procedures
• Identify and document any non-functional requirements related to the functionality.
• Support the resolution of defects and associated root cause analysis.
• Have knowledge of the regulatory environment in which the analyst operates.

Experience required

Preferred Experience

• Business Analysis experience
• Good understanding of Clearing House, CSD and Custody processing and messaging API’s.
• FNZ Syn~Ops platform expertise or experience with competitor platforms.

Required Knowledge & Skills

• Degree relevant to the tole
• Minimum 5+ years experience in the field
• Experience in a banking, brokerage or custody back office environment.
• Be able to evidence establishing an environment of continuous improvement and capability development.
• Confident, and able to take initiative with clients in a delivery-focused environment.
• Independent, self-directing and delivery focused working style.
• Superior analytical thinking.
• Commercially aware.
• Excellent organizational, administration and time management skills.
• Good team communication skills, confident in dealing with internal and external clients.
• Highly developed written and oral communication skills.

Please note: Due to a high influx of applications for this role, only candidates who possess the minimum requirements will be considered.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.