The Restaurant Manager leads front-of-house operations, focusing on guest experience, team management, and driving sales and profitability.
Restaurant ManagerCarolina Ale House | Concord Mills, NCBring the Energy. Lead the Floor. Own the Guest Experience.Welcome to Carolina Ale HouseLM Restaurants is an award-winning, family-owned restaurant group committed to nourishing our people, our community, and our world. We are large enough to offer the stability, resources, and benefits of a well-established company, while still being small enough to treat our team like family.At Carolina Ale House, we bring people together over great food, cold drinks, big-game energy, and memorable experiences. We are looking for a Front of House Manager who is ready to lead from the floor, inspire the team, and help create the kind of atmosphere that keeps guests coming back. Bar experience is a big plus for this role, especially for someone who understands how to drive the guest experience from both the dining room and the bar.You Will Be SuccessfulIf you are someone who knows how to work hard, have fun, and lead with energy, you will thrive here. We are looking for a leader who knows how to keep the front of house running strong, build team accountability, and create a guest experience that feels fast, welcoming, and memorable. If you are the kind of person who takes ownership, leads confidently in a high-volume environment, and brings ideas that help grow both the team and the business, Carolina Ale House in Concord Mills could be the right fit for you.Benefits You Will Enjoy
- $50K–$60K salary plus bonus opportunity
- Career Advancement Opportunities
- Comprehensive health, dental, vision insurance
- Company-paid Short-Term Disability and Life Insurance
- 401(k) with company contribution up to 4%
- Paid time off and flexible schedules
- Generous employee dining discounts
- Lucrative referral bonus program
- Tuition reimbursement program
- Help lead the day-to-day front-of-house operations of the restaurant with a focus on guest experience, safety, training, sales, and profitability
- Partner with the management team to execute action plans and keep the restaurant running at a high level
- Support hourly staffing, scheduling, performance management, and performance evaluations
- Coach, develop, and motivate hourly team members to perform with confidence, consistency, and strong hospitality
- Help create a team culture that is solution-driven, collaborative, and rooted in Carolina Hospitality
- Communicate clearly and effectively with the Home Office, leadership team, restaurant staff, and guests
- Support bar operations and beverage execution, with bar experience serving as a strong plus in this role
- Serve as a brand ambassador by building and maintaining strong relationships in the local community
- Ensure compliance with all company policies, procedures, and applicable laws
- Help manage cost of sales and controllable expenses through strong shift execution and operational discipline
- Lead with an ownership mindset and help drive results through accountability, consistency, and teamwork
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