Manager, Travel and Expense

REPORTS TO: Sr. Director of Global Procurement

DEPARTMENT: Procurement

We are seeking a meticulous, innovative, and people-oriented Corporate Travel and Expense Manager to take ownership of developing and enhancing global travel and expense (T&E) programs. This role will focus on crafting forward-thinking policies, leveraging internal technologies to drive program efficiencies, and advancing compliance of T&E policy across all aspects of corporate travel. You will be the dedicated point of contact for all business travel-related matters, offering support, resolving issues, and safeguarding the well-being of travelers.

The ideal candidate will demonstrate a deep understanding of the T&E industry, excel in creating globally compliant programs, and possess exceptional interpersonal skills to accommodate diverse cultural and professional needs.

• Policy Development and Innovation: Establish and continually improve strategic travel and expense policies that align with company objectives and industry best practices.

• Program Management: Oversee global corporate travel programs, leveraging innovative internal technologies to simplify processes and enhance efficiency.

• Compliance Oversight: Ensure traveler adherence to travel procedures and company policies, mitigating risks and addressing regulatory requirements globally.

• Vendor Relationships: Manage partnerships with third-party travel agencies and negotiate contracts, rates, and service agreements with travel providers.

• Expense Management: Oversee the tracking, processing and audit of corporate travel and expenses.

• Corporate Card Management: Oversee the travel credit card program and provide detailed reporting to leadership.

• Support and Assistance: Assist colleagues with their corporate travel needs, resolving any issues promptly and professionally. Exemplify calm and professionalism in high-pressure scenarios.

• Continuous Improvement: Stay informed on new T&E technologies, industry trends, and global travel requirements to drive program enhancements and innovation.

• Global Expertise: Serve as the subject matter expert on international travel regulations, customs, currencies, and corporate insurance policies.

• Analytics and Reporting: Identify T&E trends, look for ways to improve travel programs, find cost savings, and deliver monthly updates to leadership.

• Communication and Cultural Sensitivity: Work effectively with individuals from diverse cultural backgrounds to promote inclusive, respectful experiences for all travelers.

• Ad Hoc Support: Respond to additional requests from Procurement team leadership to contribute to the success of the corporate T&E programs.

• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

• Exceptional interpersonal and communication skills, with proven patience and professionalism in fast-paced, dynamic environments

• Analytical mindset with a focus on leveraging data and metrics to drive improvements

• Proactive and adaptable, thriving on autonomy and flexibility while working both independently and within a team

• Skill and confidence to navigate ambiguity and make strong decisions when encountered with new business challenges

• Eagerness to contribute to an environment of excellence

• Commitment to SailPoint’s values of Innovation, Integrity, Impact, and Individuals

• Proven experience as a corporate travel manager or similar role within the T&E industry

• In-depth knowledge of global travel programs, international travel regulations, customs, and currencies

• Familiarity with T&E reporting, processing, and compliance requirements

• Experience with GDS solutions and other travel management technologies

• Bachelor’s degree, equivalent experience, or certification in travel, hospitality, or a related field preferred

• Professional training in travel and tourism is a plus

Note: Additional goals and refinements may be provided by the Manager.

• Complete onboarding, HR documentation, and compliance training.

• Familiarize yourself with T&E tools: Egencia (travel), Coupa (expenses), ServiceNow (ticketing).

• Establish relationships with key stakeholders.

• Observe current processes and begin handling basic tasks under supervision.

• Develop proficiency in T&E tools and workflows.

• Start managing assigned tasks independently.

• Focus on the corporate card program (US Bank portal).

• Identify process inefficiencies and suggest improvements.

• Take full ownership of T&E processes, including travel, expense, and card programs.

• Implement and oversee process improvements.

• Provide training on updated procedures to relevant personnel.

• Conduct a comprehensive 90-day review and set additional objectives for the next phase.

• Develop a strategic roadmap with clearly defined OKRs (Objectives and Key Results).

• Establish regular reporting mechanisms and performance monitoring protocols with automation.

• Develop dashboards to monitor trends and spend management.

• Effective communication and partnership with stakeholders.

• Continuous feedback and refinement for program maturity.

• Adherence to T&E best practices and exploration of opportunities to create additional value.

#LI-REMOTE #LI-AS1

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.  

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.  NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.