Prepare for retail store management through hands-on leadership training. Lead customer service, support staffing and training, manage inventory, merchandising, and learn to analyze P&L and store operations. Progression to management is performance-based within 8-12 weeks.
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions.
The Manager in Training (MIT) position is a transitional role designed to prepare you for promotion into a Retail Store Management position. With a focus on leadership training, customer service excellence, and operational expertise, you’ll receive hands-on assignments and structured learning opportunities. Within 8-12 weeks, you could progress into management—depending on your prior experience and performance.
Responsibilities- Leadership Development – Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
- Communication Excellence – Maintain clear and effective communication with employees and customers to drive store execution and performance.
- Metrics Mindedness – Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
- Structure & Process Orientation – Support store operations, ensure compliance with policies, and uphold structured training processes.
- Teamwork & Training – Assist with staffing, mentoring, and training employees to develop a strong, successful team.
- Customer Service Leadership – Take charge of customer service activities, ensuring outstanding experiences and resolving concerns proactively.
- Inventory & Sales Management – Oversee inventory accuracy, store merchandising, and sales strategies to maximize success.
- Operations Training – Complete management skills training, learning key aspects of store operations and AutoZone culture.
- Minimum 1 Year: 1-2 years of prior experience as a retail manager or supervisor.
- Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
- Education: High school diploma or equivalent (GED)
- Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
- Automotive Retail: Previous experience in automotive retail or analyzing company financials (e.g., Profit & Loss statements) is a plus.
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.
All AutoZoners (Full-Time and Part-Time):
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.
We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.
Fair Chance:
An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf
Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
Similar Jobs
Automotive • eCommerce • Retail • Sales
Train to become a retail store manager by leading customer service, supporting store operations, developing and mentoring staff, managing inventory and merchandising, learning P&L reconciliation, and completing structured management training to prepare for promotion.
Travel
Train to become a retail marketing leader by supporting day-to-day kiosk operations, supervising 6–12 associates, coaching sales behaviors, assisting with hiring, producing reports, and coordinating with Legal/IT/HR to ensure operational efficiency across assigned market locations.
Big Data • Software • Analytics
Lead design and delivery of customer training programs: qualify opportunities, coordinate onboarding and trainers, manage pre/post-training communications, collect feedback and metrics, improve course experience, scale processes and tooling, develop contributor network, and use data and AI-enabled workflows to improve operational efficiency and customer outcomes.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
