Manager of Strategic Market Intelligence

About Sevaro

Sevaro Health is a rapidly growing, physician-founded teleneurology company transforming neurological care through technology, clinical excellence, and operational efficiency. We deliver 24/7 tele-stroke and inpatient neurology coverage across the U.S., supported by our proprietary Synapse AI platform and data-driven workflows.

We develop scalable healthcare SaaS solutions that empower physicians, hospitals, and clinical operations teams — improving patient care delivery, reducing door-to-needle time, and increasing access to neurologists nationwide.

Role Summary

• The Manager of Strategic Market Intelligence is a cornerstone role that powers Sevaro’s Client Success and Growth organizations with actionable insights and strategic visibility. This individual profiles client markets, identifies opportunities, and creates compelling client narratives that support expansions, renewals, upsells, and utilization of Sevaro’s full-service capabilities.

• This role blends healthcare market expertise, neurology insights, data analytics, and strategic storytelling to ensure Sevaro stays ahead of market trends and deeply understands the needs of every partner.

Client & Market Insights

• Build comprehensive market profiles including hospital characteristics, neuroscience program maturity, ED volumes, stroke trends, competitive landscape, and ROI opportunities.

• Develop account briefs, strategic insight decks, and pre-QBR intelligence packets for Client Success teams.

• Track healthcare policy shifts, reimbursement changes, and market dynamics.

• Identify opportunities to increase adoption of Sevaro’s services across domains.

Strategic Storytelling & Client Narratives

• Translate quantitative and qualitative insights into compelling client narratives showcasing Sevaro’s value.

• Partner with Marketing to build case studies, benchmarking reports, and thought leadership materials.

• Craft narratives that highlight outcomes, operational savings, and partnership growth.

Data Analytics & Research

• Analyze utilization data to identify growth opportunities, under-leveraged services, and churn risks.

• Support dashboards and forecasting models for Client Success and Growth strategy.

• Lead competitive intelligence and benchmarking initiatives.

Cross-Functional Partnership

• Work closely with Research, Finance, Marketing, Quality, and Client Success teams to align insights with strategy.

Qualifications

• Bachelor’s degree required; Master's preferred.

• 3–7 years in healthcare strategy or market intelligence.

• Telemedicine or neurology background strongly preferred.

• Strong analytics and competitive research skills.

• Excellent executive-level communication skills.

Success Metrics

• Quality and relevance of insights delivered.

• Increased service utilization and expansion outcomes.

• Improved renewal and upsell success rates.

• Reduction in churn risk from early detection.

• Timely delivery of research and intelligence.