Manager, SMB Sales

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

Attentive is seeking an SMB Sales Manager to join our high performing sales organization!  As a Sales Manager, you will be responsible for recruiting, training, developing and supporting new SMB Account Executives to ensure that they meet specific new business goals on a weekly, monthly, quarterly, and annual basis. This role will also be responsible for both performance management and submitting accurate forecasting. This role will report to the Director of Sales, SMB.

What You’ll Accomplish

• Recruiting, interviewing, hiring, and training new Account Executives
• Directly managing our SMB Account Executive team, selling to small and medium-sized businesses
• Attending sales and customer meetings and listen to call recordings in order to coach our account executive team and increase our win-rate
• 1:1s with direct reports
• Evolve and enforce multi-product sales process 
• Drive and motivate the team around the key objectives
• Provide constructive and timely performance evaluations
• Manage the accuracy of your team’s forecast
• Collaborate with Mid-Market sales leadership on improving processes and go-to-market effectiveness 
• Work collaboratively cross-functionally with SDR, Sales Engineering, Solutions Associate, Implementation, Partnerships, Sales Ops, and CS leadership
• Work closely with SDR Managers to ensure top-of-funnel coverage and smooth operations between teams
• Spearhead key change management initiatives that directly impact our top 3 business objectives

Your Expertise

• 4+ years of software sales, experience in MarTech is a plus
• Experience as a Sales Manager at a fast-growing SaaS company is required
• Extremely comfortable in outside sales meetings and events
• Self-starter, entrepreneurial mindset approach to managing your team and quota 
• Strong track record of driving results and developing your team
• Passion for training and development
• Data-oriented leader, looking at trend analysis to measure rep performance
• Ability to function well in a fast-paced and continuously improving environment
• Strong closing skills, with a proven track record of getting your hands dirty and getting on calls to ensure high-value deals are closed
• EST or CST preferred

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $100,000 - $120,000 annually + bonus/commission + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

#LI-CG1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.