Manager, SDET

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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A Software Development Engineer in Test Manager manages a team of SDETs and oversees testing activities and quality assurance of our products. This role is responsible for formulating testing strategies, developing test plans, and managing testing resources. You use technical knowledge to design test solutions, such as automation and custom tools, that empower the team to enhance testing efficiency, reliability and scalability.

Key Responsibilities & Duties:

• Manage a team of Software Development Engineers in Test (SDETs) to ensure the delivery of high-quality products that exceed customer expectations.

• Lead strategic testing related initiatives and projects, providing critical insights and direction to elevate the overall Quality landscape.

• Drive release activities within the team, ensuring a high-confidence release signoff.

• Responsible for ensuring manual and automation test coverages, overseeing the execution of feature, regression, and UAT testing to meet product requirements.

• Proactively communicate updates and assume responsibility for delivering quality metric reports to leadership. Leverage data from the reports to identify quality gaps and implement strategic actions to enhance and optimize test processes.

• Own testing frameworks, tools, and infrastructure for SDET test executions.

• Apply industry testing best practices within the team to enhance testing effectiveness.

• Execute the team's test strategies and plans, ensuring alignment with methodology, resource requirements, and project schedules.

• Work collaboratively with development teams to seamlessly integrate testing activities into the overall development lifecycle.

• Be responsible and accountable for test reports, analyze quality metrics, and drive continuous improvements based on root cause analysis.

• Assess the performance of team members, provide recommendations, and follow up on individual career development plans.

• Help drive a quality culture and operational efficiency within the team, collaborating with cross-team stakeholders.

• Promote Alkami's leadership principles and assist team members in setting goals, incorporating leadership concepts into their daily work.

Qualifications:

• Minimum 5 years as an engineer, 3 years as people manager.

• Bachelor’s degree in Computer Science or related field or equivalent work experience.

• Strong leadership skills and the ability to provide feedback, grow, hire and retain talented SDET engineers.

• Expertise in one or more object-oriented languages, encompassing data structures, design patterns, system architecture, etc., with a proficiency in programming languages like C#, Java, Python, JS, or similar. Familiarity with Terraform, Shell scripting, and PowerShell scripting is assumed.

• Seasoned professional adept at constructing, maintaining, and enhancing test automation frameworks using industry best practices, including the page-object model, data-driven frameworks, and behavioral-driven development. Proficient with testing frameworks such as JUnit, NUnit, TestNG, Pytest, or Cucumber; open source like Selenium, Cypress, Playwright for Web testing, Appium, Espresso for Mobile testing, and RestAssured, HttpClient for API testing. Expertise in establishing automated CI/CD with Jenkins, Bamboo, TeamCity, etc with mobile device farms like Saucelabs, BrowserStack.

• Comprehensive understanding of various API architectures such as REST, GraphQL, Webhooks, WCF, and gRPC protocols. Familiarity with UI architectures/concepts like Micro frontend, single-page applications, etc.

• Working knowledge of both relational databases (e.g., SQL Server, Postgres) and non-relational databases (e.g., MongoDB, DynamoDB), with the ability to write complex queries and validate data integrity.

• Proficient in crafting test strategies, test plans, and automation strategies encompassing various test types, including Smoke, Functional, Regression testing, etc., utilizing diverse test case optimization techniques. Working knowledge of Agile/DevOps development methodologies such as Scrum and Kanban.

• Experience in administering test management tools and creating custom configurations. Proficient in identifying and implementing changes to fill metric gaps, with the ability to collate data from diverse sources to create a high-level picture.

• Strong communication skills, both written and verbal, to effectively convey technical information to team members and stakeholders.

• Comfortable presenting quality initiatives, metrics, and updates to executive leadership and large audiences.

Desired Skills:

• Master degree in Computer Science or related technical fields.

• Strong leadership skills with the ability to inspire and guide team members towards successful project outcomes.

• Strong understanding of system architecture and software design concepts, be able to effectively communicate with developers, SRE, Ops.

• Understanding performance testing methodologies and tools, including understanding performance metrics.

• Experience working with Kubernetes and Cloud Native Infrastructure.

• Experience with AWS/Azure/Google Cloud.

The salary range for this position is: $172,000 - $258,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.