Manager, Revenue Cycle Management

Career-defining. Life-changing. 

At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine-learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers.

About this role:

iRhythm is currently seeking a Manager of Revenue Cycle Management to lead and oversee operational performance across defined revenue cycle functions. Reporting to the Senior Manager of Revenue Cycle Management, this role is responsible for driving day-to-day execution, ensuring KPI performance, leading people and vendor management activities, and supporting strategic initiatives across front-end and/or back-end revenue cycle operations.

The Manager serves as a key operational leader within RCM, accountable for translating strategy into execution, maintaining strong operational controls, and ensuring teams and vendors consistently meet performance, quality, and compliance expectations. This role partners closely with cross-functional stakeholders to support process optimization, system enhancements, and scalable operating models across the claim lifecycle.

Our work environment is fast-paced and collaborative, driven by a passion for delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:

• Manage and oversee daily operations for assigned revenue cycle teams and vendor partners across front-end and/or back-end functions.
• Drive accountability for performance against KPIs including clean claim rate, denial and rejection trends, AR aging, DSO, cash collections, turnaround times, and quality audit outcomes.
• Lead and support people management activities, including coaching, performance management, development planning, and succession readiness.
• Serve as an escalation point for complex operational issues, payer challenges, billing discrepancies, patient financial concerns, and vendor performance risks.
• Partner with Senior Manager and vendor stakeholders to support vendor governance, SLA management, issue resolution, and continuous improvement initiatives.
• Collaborate cross-functionally with IT, Finance, Compliance, Patient Services, Market Access, and Commercial teams to support workflow optimization, system enhancements, and operational readiness.
• Support and lead implementation of process improvements, operational changes, and transformation initiatives aligned to organizational revenue cycle goals.
• Ensure adherence to standard operating procedures, internal controls, and compliance requirements, including HIPAA, payer billing standards, and internal audit expectations.
• Develop and maintain documentation, tracking, and reporting for operational risks, issues, dependencies, and improvement initiatives.
• Prepare and present operational performance updates, insights, and recommendations to RCM leadership.
• Promote a culture of accountability, quality, collaboration, and patient-centered financial practices.

About you:

Education:

• Bachelor’s degree in business, healthcare administration, finance, accounting, or a related field (required)

Experience:

• 7–10+ years of progressive experience in revenue cycle management with strong exposure to front-end and/or back-end operations.
• 3–5+ years of people leadership experience within an RCM, billing, or healthcare operations environment.
• Demonstrated experience managing or supporting outsourced RCM vendors, including performance oversight and issue escalation.
• Proven success driving operational improvement initiatives and delivering measurable performance outcomes.
• Strong working knowledge of payer requirements, denial management, cash collections, and AR strategies.

Skills:

• Strong operational knowledge of end-to-end revenue cycle workflows and performance drivers.
• Ability to interpret data, identify trends, and translate insights into corrective actions and improvement plans.
• Effective leader with strong coaching, communication, and stakeholder management skills.
• Comfortable leading cross-functional collaboration and influencing without direct authority.
• Strong organizational and prioritization skills in a fast-paced, deadline-driven environment.
• Detail-oriented with a focus on quality, compliance, and operational consistency.
• Proficient in using dashboards, reporting tools, and analytics to support decision-making.
• Patient-focused mindset with a commitment to improving the financial experience through operational excellence.

Preferred Qualifications:

• Certification in healthcare revenue cycle, billing, or compliance (e.g., CRCR, CPB)
• Experience working in a complex healthcare, specialty, professional, or DME billing environment

What’s in it for you:

This is a full-time position with a competitive salary package and excellent benefits including medical, dental, and vision insurance, paid holidays, and paid time off.

iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, annual organizational and cultural committee events, and more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at [email protected]

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact [email protected]. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121