Manager, Privacy Operations

RVO Health is the world’s largest and fastest-growing digital health platform with over 1400 employees.  We have an opportunity for a Privacy Operations lead to join a dynamic, cutting-edge, and collaborative organization. Experience in the consumer-facing digital health space, healthcare technology industry, and/or ad-tech is strongly preferred. In this role, you will be a key member of our compliance team devoted to supporting our enterprise privacy initiatives and promoting privacy compliance across all business lines.     

• Leverage Onetrust and Vanta to create and enhance operational processes that support regulatory compliance and data protection.
• Collaborate with technology teams to design, implement, and monitor technical privacy controls to safeguard the processing of data, ensuring compliance with relevant data protection regulations, internal policies, state and federal privacy laws.  Examples include user consent mechanisms e.g. cookie banners, opt-in forms, privacy settings, and more.
• Enhance the privacy posture of the organization by partnering with legal and privacy teams on privacy compliance initiatives, including privacy-by-design, data inventories, and developing mitigation strategies for identified risks.
• Partner with Legal to develop and enforce privacy and compliance controls, policies, standards, and guidelines that align with regulatory requirements.
• Act as the bridge between Legal, Privacy, technical teams, and the business to translate regulatory requirements into technical controls and strategies that developers can implement consistently.
• Manage the incident response process for privacy and compliance issues, coordinating with internal teams for investigation and resolution.
• Effectively report on privacy compliance performance, risks, and key performance indicators to key stakeholders, including executive leadership. 
• Stay updated on global, federal, and state privacy laws and data protection regulations, assessing their impact on RVO Health products and services. 

• 5+ years of hands-on experience leading projects where privacy requirements were translated into tangible technical controls 
• Past experience in a healthcare organization is a plus, and experience in a digital media organization or with ad tech is preferred.
• Industry standard certification such as CCEP, CIPP or CIPM.
• Understanding of relevant data protection laws such as GDPR, CCPA, HIPAA, and other industry-specific regulations related to health and advertising privacy to ensure compliance.
• In-depth understanding of technical privacy controls and data protection techniques and frameworks. Specifically, this includes a familiarity with technical concepts such as data anonymization, pseudonymization, HIPAA de-identification methods, encryption, and coding/testing/debugging practices
• Experience with Privacy tech, CMPs, and site scanners.  OneTrust experience required.
• Experience in providing privacy guidance across multiple lines of business and partnering with engineering and data teams.
• Proficiency in privacy-by-design principles.
• Strong ability to communicate effectively and collaboratively with internal attorneys, cross-functional teams, senior leaders, and subject matter experts.
• Strong project management and coordination skills with proven ability to meet deadlines, prioritize assignments and manage multiple projects.  Experience with project management tools like Asana and/or JIRA required.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $104,000 - $130,000* 
  *Note actual salary is based on geographic location, qualifications and experience
• Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

We do not provide visa sponsorship for this role at this time.

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