The Finance Operations Manager oversees finance processes, ensuring compliant financial processing, reporting, and supports operational efficiency through automation and digital solutions.
Description and Requirements
This role is part of the Shared Services / Global Finance Operations organization and is responsible for delivering end ‑ to ‑ end finance and accounting support across core finance processes, including FP&A, General Accounting, Financial Reporting & Analysist. The Finance Operations Manager ensures accurate, timely, and compliant financial processing and reporting in alignment with applicable accounting standards, internal control frameworks, and organizational policies.
The position plays a critical role in managing period ‑ end close activities, statutory and management reporting, balance sheet governance, reconciliations, and variance analysis, while also supporting financial control and governance over accounting policies, judgments, and critical estimates. Acting as a key support to controllership functions, the role helps ensure the integrity, completeness, and accuracy of financial records and a strong internal control environment.
The role supports business and finance leadership through high ‑ quality financial insights, data integrity, and continuous process improvement, with a focus on driving standardization, automation, and operational efficiency through the use of reporting tools, ERP systems, and emerging digital and AI ‑ enabled solutions.
Working closely with cross ‑ functional teams and global stakeholders, the Manager ensures adherence to service level commitments, strengthens financial control environments, and contributes to operational excellence across finance operations.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
This role is part of the Shared Services / Global Finance Operations organization and is responsible for delivering end ‑ to ‑ end finance and accounting support across core finance processes, including FP&A, General Accounting, Financial Reporting & Analysist. The Finance Operations Manager ensures accurate, timely, and compliant financial processing and reporting in alignment with applicable accounting standards, internal control frameworks, and organizational policies.
The position plays a critical role in managing period ‑ end close activities, statutory and management reporting, balance sheet governance, reconciliations, and variance analysis, while also supporting financial control and governance over accounting policies, judgments, and critical estimates. Acting as a key support to controllership functions, the role helps ensure the integrity, completeness, and accuracy of financial records and a strong internal control environment.
The role supports business and finance leadership through high ‑ quality financial insights, data integrity, and continuous process improvement, with a focus on driving standardization, automation, and operational efficiency through the use of reporting tools, ERP systems, and emerging digital and AI ‑ enabled solutions.
Working closely with cross ‑ functional teams and global stakeholders, the Manager ensures adherence to service level commitments, strengthens financial control environments, and contributes to operational excellence across finance operations.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Erp Systems
Financial Reporting
Fp&A
General Accounting
Similar Jobs at MetLife
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves managing workflows, reconciling accounts, analyzing financial information, supporting financial reporting, and improving processes.
Top Skills:
Accounting Financial InstrumentsFinancial Analysis
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Unit Manager - Operations supports BI reporting projects, ensuring data accuracy and timeliness while collaborating with business partners on customer reports.
Top Skills:
Advance ExcelPower AppsPower AutomatePower BISQL
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Assistant Manager - Operations supports US Pension products and is responsible for reporting, analysis, and maintaining internal controls, requiring strong accounting knowledge.
Top Skills:
ExcelMS Office
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

