GTM Strategy & Operations Manager

About WorkWhile
WorkWhile is on a mission to help workers earn a better living and live better lives. More than 80 million Americans work hourly jobs, often with unpredictable schedules that pay close to minimum wage and offer limited benefits, leading to financial instability.
WorkWhile is revolutionizing frontline work by creating a more flexible and efficient labor market. Powered by AI, the WorkWhile platform helps businesses quickly access high-quality talent. Workers benefit from same-day pay, free telehealth services, upskilling, and the ability to choose shifts that match their skills and schedules.
We have the audacious goal to align incentives and solve inefficiencies in the labor market, disrupting the $650 billion staffing and recruiting market. Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, WorkWhile is reshaping the future of work.
About the role
This role is an opportunity to define and scale our growth engine. You will be the directly responsible individual (DRI) for a core company metric, owning the scoping and delivery of strategic initiatives that unlock new levers for growth, drive efficiencies, and accelerate company performance. You'll help define company level goals and translate them into a concrete roadmap and ensure execution delivers measurable impact on company growth.
Sitting at the intersection of strategy, analytics, and execution, you'll be a thought partner to the leadership team, surfacing opportunities, prioritizing investments, and enabling GTM teams to operate at their best. The ideal candidate thrives in fast-paced environments, pairs strategic vision with operational discipline, and is motivated by turning insight into outcomes.
What you'll do / Key Responsibilities

• Strategy & Planning
  
  • Own and drive a core company metric tying directly to our growth goals.
  • Partner with leadership to define OKRs, set strategic direction, and lead the execution of cross-functional initiatives.
  • Build 0 to 1 programs, functions, and teams
• Analytics & Insights
  
  • Build dashboards and KPI frameworks to measure GTM performance, identifying insights to inform strategic roadmap.
  • Conduct deep-dive analyses to uncover drivers of growth, conversion, and efficiency.
  • Translate ambiguous questions into structured analyses and clear recommendations.
• Operational Excellence
  
  • Design and implement scalable processes that improve funnel conversion, territory allocation, and customer engagement.
  • Manage GTM operations to keep the team moving and performing at the highest level.
  • Serve as a subject matter expert on GTM process design and a key escalation point for leadership decisions.
• Leadership & Influence
  
  • Regularly present insights, recommendations, and results to GTM and executive leadership.
  • Drive alignment across teams and hold stakeholders accountable to outcomes.

What we're looking for / About You / Qualifications

• 3-6 years of experience in GTM Strategy & Operations, Business Operations, Consulting, Revenue Operations, or equivalent (marketplace or early-stage startup experience is a plus).
• Demonstrated ability to own and improve core business metrics with measurable impact.
• Highly analytical and data-driven, skilled at structuring complex analyses, defining critical metrics, and measuring business impact (SQL experience a plus).
• Strong communication and influence skills, with the ability to synthesize insights and drive alignment across audiences from ICs to executives.
• Comfortable flexing between high-level strategy and hands-on execution, thriving in ambiguity.
• Intellectually curious with a strong bias for action and an entrepreneurial mindset.
• Passion for operational excellence, sales productivity, and creating business impact.

Benefits & Perks

• Remote work culture with opportunities for coworking in SF
• In-person company offsites
• Medical, dental, & vision coverage
• Unlimited time off
• 401(k) with employer match
• WFH stipend to support your home office needs

WorkWhile has a diverse, mission-driven, and supportive culture-we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we'd love to chat!
WorkWhile is an Equal Opportunity Employer. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.