Manager, Global Strategic Accounts

The Opportunity:The role of the Global Relationship Manager (GRM) is to create sustainable and profitable partnerships with key global customers in the biopharmaceutical industry. The GRM is responsible for formulating global account strategies for key global customers, and coordinating with local Biopharma Relationship Managers (BRMs) to ensure successful execution. The GRM will be responsible for managing the relationship of key customer global stakeholders to position the BU as the primary supplier in supporting mammalian and microbial-based manufacture, Vaccines, Cell & Gene Therapy, and Peptide manufacture. The GRM has a good understanding of the market, understands the needs/challenges of our customers, and use our company portfolio of Biopharma products and services to deliver meaningful solutions. This GRM position will report directly to the Global Head of Biopharma Production Sales.

This is a highly visible, enterprise-level commercial leadership role responsible for developing and executing global account strategies, building trusted relationships with customer executive leadership, and leading cross-functional collaboration across commercial, quality, supply chain, operations, and technical teams. Working alongside Avantor's senior leadership, you will identify opportunities to expand Avantor's participation across new manufacturing programs, therapeutic modalities, and global production networks while delivering long-term value for our most strategic Bioscience & MedTech customers.

Your mission: Lead enterprise account strategy that strengthens executive relationships, accelerates growth across the biologics manufacturing lifecycle, and positions Avantor as a trusted long-term partner supporting customers from process development through commercial manufacturing.

 

What We’re Looking For:

• Education: Bachelor’s degree in Chemistry, Life Sciences, Chemical/Genetic Engineering, or a related field, or applicable work experience, required. Advanced degree or MBA a plus.
• Experience: 
  • 8+ years
    • Sales in biopharmaceutical manufacturing or related life sciences industry, with a proven track record in strategy creation and achieving sales targets.
    • Proficiency with CRM applications and office software (PowerPoint, Excel, Word).
    • Proven expertise in sales negotiation and global/key account management.
    • Experience in executing global company strategies to achieve sales growth and managing a sales pipeline.
  • 5+ years
    • Proficiency in CRM and global accounts strategy formulation.
    • Experience in negotiating and managing complex global contracts.
    • Skill in facilitating senior-level customer presentations.
    • Deep understanding of the biopharma ecosystem, manufacturing workflows, and industry trends (e.g., mRNA, CGT, CDMO models).

 

How You Will Thrive and Create an Impact:

• Own the global account strategy for assigned strategic customers, developing and executing multi-year growth plans in partnership with regional commercial teams, product management, technical experts, and executive leadership.

• Serve as the strategic leader and primary coordinator for assigned accounts, aligning cross-functional teams across commercial, supply chain, quality, operations, and executive leadership to deliver a consistent global customer experience.

• Build trusted relationships with customer C-suite executives, senior functional leaders, and key opinion leaders to understand long-term business priorities, influence strategic direction, and position Avantor as a preferred enterprise partner.

• Partner closely with Avantor executive sponsors to prepare executive engagements, coordinate governance activities, and translate strategic priorities into actionable account plans that accelerate growth and strengthen enterprise relationships.

• Lead complex commercial initiatives, including enterprise negotiations, multi-year agreements, pricing strategies, supply continuity planning, and risk mitigation across global customer organizations.

• Leverage an in-region presence to strengthen executive relationships, accelerate decision-making, and improve coordination between APAC and global business teams.

• Identify and qualify new enterprise growth opportunities across the biologics manufacturing workflow, expanding Avantor's participation with some of the world's largest biopharma manufacturers through strategic account planning and cross-business collaboration.

• Serve as the voice of the customer within Avantor, driving alignment across business functions to resolve complex issues, improve customer outcomes, and support long-term strategic partnerships.

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Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

$122,000.00 - $196,075.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.