Manager, Enterprise HCM System - H2R

About the role:

The H2R HCM Manager is a people first leader responsible for leading and developing a global Hire to Retire team while remaining hands-on with configuration, solution design, and complex build activities. This role will deliver continuous value that directly advances our Workday and people systems experiences and brings a global and sustainable approach to how we handle and interpret our employee data. You can help in establishing critical groundwork for long-term change and best practice approaches as we move our organization forward.  

What you'll be doing:

• Build and mentor global, remote teams with a focus on coaching, succession planning, and people development.

• Establish governance frameworks, design standards, and KPIs to elevate platform maturity and delivery quality across the Workday ecosystem.
• Lead, mentor, and develop a team of Workday configuration and integration engineers, providing career guidance and performance management
• Lead and refine user story discussions to align with H2R features and value stream objectives so they are prioritized and have clear acceptance criteria
• Accountability over the team’s planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinements
• Own and continuously refine the team level backlog, ensuring user stories are clear, testable and aligned to H2R features
• Maintain the long-term integrity of the H2R solutions (primarily Workday) and drive platform modernization efforts, while being flexible and nimble to the business requirements
• Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction and map opportunities to improve workflows
• Lead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the user experience and drive operational efficiency, ensuring we keep a pulse on the latest enhancements to benefit our organization
• Maintain data accuracy and integrity by creating and implementing data maintenance processes and audits
• Develop and maintain work instructions and job aids while creating a streamlined, efficient and self-service approach to the organization’s reporting requirements
• Lead troubleshooting and resolution of complex technical issues, ensuring minimal business disruption
• Knowledge of HR Data Privacy and ensure compliance with data security, privacy regulations, and internal governance standards

What we'll want you to have:

• 10yrs experience in HCM systems, preferable in Workday
• 5yrs+ people management experience, with a strong leadership presence and proven track record of building, leading, and inspiring global technical teams
• The ability to lead and build in the system, along with a forward-looking mentality to adopt emerging AI capabilities and stay abreast of current trends and practices
• Experience identifying opportunities to improve flow and reduce friction while driving maximum value
• Excellent analytical capabilities, conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals and actionable plans
• Ability to deliver work which meets all minimum standards of quality, security and operability.
• Familiarity with Agile and SAFe methodologies
• Strong interpersonal skills, Root cause analysis and complex problem-solving skills and ability to effectively organize and communicate
• Highly collaborative and adaptable mindset with comfort navigating ambiguity and changing priorities
• Ability to work flexible hours as needed

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Benefits Include:

• Medical, dental, and vision insurance

• Remote-flexible workforce

• Wellness Programs

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Donations for Doers

• Pet insurance, legal and identity protection

• Tuition reimbursement program