Manager, Engineering Tech Lead

Company Description:
McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald's Global Technology is here to power tomorrow's feel-good moments.
That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant.We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald's Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
This opportunity is part of the Global Technology Commercial Product & Platform where our vision is to develop technology that delights our customers and enables our crew to operate our restaurants optimally and effectively!
The Manager Tech Lead (TL) will be responsible for technical solutioning, development, and deployment of products within the Crew & Manager Experiences group. The TL partners with our global product team to define and deliver the associated technical products and solutions using a mix of internal and external (vendor) resources and products.
The Manager Tech Lead (TL) is responsible for the development of application/services and architecture of the applications ensuring they are secure and standardized while being easily consumed by other services. They ensure tech design patterns and standard methodologies are consistently applied across systems.
Accountabilities & Responsibilities

• Lead McDonalds engineering squads & partner with our restaurant platform, architecture, product, and engineering teams to create solution designs
• Partner with PM (in a Product squad) to lead the entire lifecycle of the backlog grooming process and attend all squad level ceremonies and act as a leader of the Software Development Engineers (SDE's) of the respective squad(s)
• Lead the output (quality and efficiency) of internal & external development squads to ensure they are delivering to the standards required by McD through code and design reviews
• Answer technical questions from the squads and stay accountable for technical solutioning
• Collaborate closely with members in other functions (Product Management, Engineering, and UI/UX) to ensure that the technical solution meets or exceeds the teams plans and goals for crew & manager experiences
• Effectively diagnose and make recommendations to solve issues that may span multiple teams
• Collaborate to define the go-forward support plan for deployed products to our markets globally
• Solve defined problems; identify ways to modify processes to meet end customer needs (e.g. operator or customer challenges with a particular application solution)

Qualifications

• A bachelor's degree in computer science or equivalent combination of technical education and work experience
• 5+ years of professional software development experience utilizing .NET Core/.NET Framework and web technologies.
• 3+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• Experience with modern, full-stack CI/CD technologies such as Azure DevOps or GitHub Actions.
• Excellent communication and interpersonal skills, with the ability to collaborate and lead across remote teams and a global organization.
• Knowledge of identity and access management (IAM) concepts, protocols, and technologies, including but not limited to identity provisioning, authentication, authorization, RBAC, SSO, and federation.
• Experience with cybersecurity principles and best practices, including risk management, access controls, and secure coding principles.
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• An understanding of the technical aspects of software integration, software architecture, design patterns, database design, and application security

Preferred Qualifications:

• Retail experience - Point of sale systems or kitchen management solutions
• Experience working on projects that span multiple organizations, geographies and business units

Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $129,800.00 - $165,490.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald's long-term incentive plan.
McDonald's is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.