Manager, Engineering Infrastructure & DevOps

Who We Are:  

With the collective efforts of our epic team members, we’re trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we’ve launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.  

Intrigued? Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn.  

What We Need:   

As a Manager, Engineering Infrastructure & DevOps, you will be a key leader reporting to the CTO. This role is instrumental in guiding an engineering team toward building and maintaining cloud infrastructure and DevOps solutions that drive the success of our engineering organization. Join us in shaping an agile, innovative organization from the ground up!  

What You Will Do:   

• Build and lead a 4-8 person cloud infrastructure and DevOps team focused on delivering innovative and impactful technology solutions.  
• Collaborate closely with Engineering and Security counterparts to support and enable engineering and product efforts.  
• Implement process and technology improvements to enhance quality, development velocity, observability, and predictability for engineering teams, while sharing best practices across the organization.  
• Drive modern DevOps, cloud infrastructure/Ops, and CI/CD practices to ensure high-quality software delivery.  
• Coach and mentor engineers at all levels to help them grow in their roles.  
• Influence the broader organization on technology, process, and strategic direction.  

What You Have:    

At Synapse Health we’ve intentionally built a culture of kindness, collaboration and creativity, and we consider those qualities to be table stakes for any new team member. Additional requirements include:  

• BS in Computer Science, Engineering, or related field with 5-7 years of software/DevOps development experience, including at least one year in an engineering management role, or equivalent experience.  
• Proven experience hiring and managing teams of mixed direct-hire and contractor engineers in a remote environment.  
• Expertise leading DevOps and infrastructure in a cloud environment, with a preference for Azure.  
• Strong knowledge of modern CI/CD processes, observability, and containerization tools for rapid development and deployment.  
• Familiarity with regulated industries protecting PII/PHI (HIPAA, GDPR, etc.).  
• Experience in healthcare-related software development for prescribers, providers, or payers is a plus.  

What Sets You Apart:   

• Communication: Strong ability to convey and receive information effectively.  
• Customer Service: Demonstrated commitment to understanding and exceeding customer expectations.  
• Conflict Resolution: Skilled in resolving disagreements constructively.  
• Detail-Oriented: Exceptional attention to detail in all tasks.  
• Interpersonal Skills: Builds strong, effective relationships with team members and stakeholders.  
• Listening: Active and attentive listener who can accurately understand others’ messages.  
• Time Management: Proven ability to manage time productively and prioritize effectively.  

Compensation

The base salary range for this position is $147,200-184,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.

What Sets Us Apart:   

It’s no secret that most of us work to provide for ourselves and those we love, but just because we have to work, doesn’t mean we can’t enjoy it. In fact, at Synapse Health, we insist on it! We want our team members to thrive personally and professionally, which is why our benefits include:       

• Professional growth opportunities with compelling career paths  
• Healthy work-life balance culture with paid time off (PTO)  
• Medical, dental and vision insurance for full-time team members  
• 401K savings plan with employer contribution match  

Synapse Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. 

Synapse Health, Inc will never request personal or sensitive information during the recruitment process. Please see our Careers Page for more information to protect yourself from scammers and to learn more about our recruitment process.