Manager Development

Category/Area of Expertise: IT & Technology
Job Requisition: 481208
Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: Mobile (5158214)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
We are seeking an experienced Engineering Manager to lead a high-performing team collaborating with Product, Design and Engineering teams in building the next generation of our customer facing omnichannel shopping experiences and the integration with our design and content management systems. You will combine technical expertise, people management, and a passion for automation to revolutionize how we develop software and operate our business. In this role, you will partner closely with Product, Experience Design, SRE, SecOps, Data and Operations to define a technology roadmap, uplift engineering standards, and ship reliable customer experiences via Mobile, Web and BE services at speed. You will mentor senior engineers, evolve architecture, and establish the operational excellence that keeps our e-commerce platform trustworthy at scale.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities

• Mentor and Grow Talent: Lead, coach, and develop a team of software engineers (Mobile/Web/Backend), fostering a collaborative, high-trust, and inclusive culture.
• Performance & Career Development: Conduct regular 1 on 1s, performance reviews, and define career growth paths
• Hiring: Drive recruitment efforts to build a world-class team, identifying high-potential talent
• Lead the development and evolution of GraphQL and REST API services, including schema design, versioning strategies, gateways/federation
• Ensure high-quality mobile/web apps: modular architecture, testability, offline-aware UX, network resilience, feature flags, and progressive rollouts.
• Champion robust testing: unit, contract, integration, E2E, and performance testing.
• Utilize and implement Agentic AI tools (e.g., GitHub Copilot, custom IDE agents) to accelerate coding, debugging, and testing, boosting developer velocity.
• CI/CD & Automation: Oversee the implementation of robust CI/CD practices to ensure safe, scalable, and compliant deployment of AI models into production.
• Collaborate with SRE and Operation teams on incident response/on-call rotations, and service readiness runbooks.
• Build comprehensive observability (metrics, logs, traces) with proper severity level and domain dashboards
• Act as the primary liaison between Engineering, Product, Experience Design, Data, and Operations to prioritize backlog and align on business goals and outcomes
• Define and drive engineering process enhancements to deliver fast with aligned quality, priority, timeline and scalability

Qualifications

• 8+ years in software engineering including 3+ years managing engineering teams building customer-facing products at scale
• Bachelor's degree in computer science
• Coach engineers for best development practices and conduct PR review
• Lead design/architecture reviews
• Coordinate with product and program management for roadmaps, OKRs, and cross-team dependencies
• Deep expertise in Agile/Scrum/Kanban methodologies and tools (Jira, GitHub).
• Experienced with implementation and support of an enterprise level Content Management System
• Champion of best practices when integrating with analytics platforms such as GA4 and Adobe Analytics
• Experienced in delivering a combination of mobile, web, and backend systems in production.
• Proven track record improving reliability, observability, and operational excellence
• Strong knowledge of CI/CD, automated testing, and quality engineering best practices.
• Proven track record improving reliability, observability, and operational excellence

Preferred Qualifications

• Master's degree preferred
• Excellent communication and stakeholder management skills
• Familiarity with GraphQL federation, API gateways, and schema governance.
• Performance tuning for at least one of the services - mobile (networking, caching, offline), web (Core Web Vitals, SSR/ISR), and services (p95/p99 latency)
• Experience with agentic AI systems and MCP-based tool integrations is a big plus

Salary Range: $151,200 - $226,800
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws
#LI-KK1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.