Manager, Customer Analytics & Insights

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

At Regions, the Data and Analytics Manager leads a team of analysts responsible for accurate data collection, processing, modeling and analysis. This role will drive strategy by presenting data-driven insights to executive and non-technical audiences.

Primary Responsibilities

• Manages the processes of modifying and transforming data into a format that is valuable, readable, and presentable
• Leads and executes cross-functional projects using advanced data analysis techniques to discover insights that will drive strategic decisions and efficiencies
• Prepares information and makes presentations to various audiences including executives, senior and mid-level managers and associates
• Manages the design and delivery of reports that analyze business functions, key operations and performance metrics, and trends impacting the company to determine appropriate action
• Oversees the requests process for data analysis through tracking requests submitted, prioritization, approval, etc.
• Identifies trends and seeks opportunities for continuous improvement
• Performs general management duties which includes recruiting, training, developing and supervising analyst-level employees

This job is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

• Master's degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and six (6) years of experience in a data analytics or related role
• Or Bachelor’s degree in Business, Computer Science, Information Systems, Finance, Statistics, or related field and eight (8) years of experience in a data analytics or related role

Preferences

• Prior experience in a supervisory/management role
• Prior experience utilizing analytical software such as Structured Query Language (SQL), Statistical Analysis System (SAS), SAS Enterprise Miner, and applicable Microsoft Office applications
• Advanced knowledge of business intelligence software (e.g. Tableau, Power BI)

Skills and Competencies

• Ability to supervise and manage a team
• Demonstrated leadership capabilities
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal, written communication, and organizational skills
• Strong work ethic and self-motivation

• Experience in Data Engineering, Data Architecture, Dashboarding and Data product ownership
• Familiarity with Modeling Methodologies, Model Risk and Data Governance Frameworks
• Location options include: Birmingham, AL, Atlanta, GA or Charlotte, NC.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.