Manager, Affiliate Programs (Activation)

What You'll Be Doing

• Oversee a team of Affiliate Managers’ responsibilities of activating new affiliates, one-to-many affiliate engagement activities, affiliate intel tracking, monthly affiliate customer trends, as well as executing strategic plans for affiliate engagement and recruitment.
• Actively facilitate and manage internal processes such as affiliate gamification, affiliate commissions, and program budget tracking in conjunction with the Director of Affiliate Programs.
• Curate campaigns that teach potential affiliates about HighLevel Affiliate best practices, encourage affiliates to promote HighLevel, and implement long-lasting impact on affiliates’ social campaigns that drive traffic to HighLevel
• Ensure the Affiliate team is effectively trained and able to articulate the value proposition of the HighLevel platform to better recruit prospective affiliates.
• Manage, mentor, and develop a team of affiliate managers to achieve performance and company goals by holding your team accountable to KPIs, initiatives, and assigned projects, and providing feedback on how to improve success. 
• Analyze metrics for affiliate activation, engagement, satisfaction, and expansion to aid in project planning and prioritization.
• Confidently navigate and interpret large amounts of data present in our affiliate-tracking software or that of which is provided by our Data Analyst team and use a data-minded approach to plan department work and socialize its outcomes.
• Manage all aspects of affiliate account management, affiliate intel tracking, monthly affiliate customer trends, and contract compliance.
• Support company-wide marketing strategy and lead the Affiliate team in integrating and aligning affiliate department activities.
• Manage projects/vendors effectively and efficiently communicate across all levels of the organization.
• Lead outreach efforts with potential affiliates to be digitally present in their communities.
• Attend in-person events, which may include but is not limited to travel, standing for long periods of time, and full participation in events
• Assist in other/event duties as assigned 

What You’ll Bring:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Experience/Education/Certifications Required:

• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
• 8 years of total professional experience, including  3+  years of experience leading and managing a fast-paced, results driven, customer facing team, ideally for a B2B SaaS or Product-Led Growth startup company.
• 2+ years experience in the digital marketing space such as SEO, Social Media Management, Advertising, Website/Funnel Building, Influencer Growth required
• You are a true people coach at heart, you love mentoring, leading and contributing to the professional development of those around you
• A strong technical aptitude to help our users succeed with the HighLevel software
• Strong collaboration, time-management and prioritization skills are critical to the success of this role.
• Strong project management skills and the ability to handle a variety of tasks and programs simultaneously.
• The ability to build and maintain strong relationships internally with teams and customers.
• Demonstrated approach to problem solving and conflict management.
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results
• Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
• Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral.
• Comfort in public speaking and presentations to a variety of audiences.
• Proficiency in professional writing and or basic copywriting skills.
• Experience working with and or ability to learn the use of various CRM Systems is a plus.
• Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media.