Design and deliver customer experience solutions using machine learning techniques, analyze customer data, implement ML algorithms, and automate processes.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Machine Learning Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate, and committed professionals who strive to be the best at what they do.
Responsibilities
- Use machine learning techniques to create scalable solutions for business problems
- Analyze and extract key insights from rich stores of customer data
- Research and implement ML algorithms for a variety of business problems
- Automate processes for analyses, model development, validation, and implementation
- General application data and performance analysis
Requirements
- 2+ years experience with:
- Natural language processing (NLP)
- Free-text analytics
- Machine learning (ML) algorithms
- Predictive modeling and analysis
- Data visualization software (Tableau preferred)
- Familiarity with AWS SageMaker
- Strong programming skills in Python
- Experience with SQL and NoSQL databases
- Strong problem-solving ability
- Excellent written and verbal communication and skills
- Degree in Computer Science or related field
Top Skills
Aws Sagemaker
NoSQL
Python
SQL
Tableau
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Sr AI/ML Engineer designs and deploys generative AI and NLP solutions, develops large language models, and implements AI systems for healthcare impact.
Top Skills:
AWSAzureGCPHugging FaceLlm Orchestration FrameworksPythonPyTorchTensorFlow
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The AI/ML Engineer will develop automated, resilient platform solutions, collaborate with various teams on operations, and monitor industry developments, leveraging AI and cloud technologies in healthcare.
Top Skills:
ElasticsearchGithub ActionsGoGrafanaKafkaKubernetesPrometheusPythonUnix Shell Scripting
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The role involves leading the design and implementation of AI/ML Voice Bot solutions, managing cloud deployments, and mentoring a team.
Top Skills:
AIAWSAzureCi/CdGenerative AiGitGoogle Cloud PlatformMlPythonRestful Api
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
