Lifecycle Marketing Associate

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
The Role
The Cash App Engagement & Retention Marketing team builds data-driven relationships with customers across their lifecycle to drive acquisition, activation, and long-term engagement. Our work spans incentives, referrals, education, and product adoption - with a focus on scalable, sustainable growth.
We're looking for a Lifecycle Marketing Associate to help scale Cash App's foundational referral and acquisition incentives programs as part of our broader effort to expand our customer base. This role will independently own lifecycle initiatives with guidance from a lead, while building expertise in incentives, referrals, and experimentation. You'll work cross-functionally to scope projects, execute high-quality campaigns, analyze performance, and continuously improve how we use incentives to drive efficient growth.
This is a strong role for someone looking to deepen their hard skills, grow strategic judgment, and take on increasing ownership within lifecycle marketing.
You will:

• Independently lead lifecycle marketing projects, owning execution from planning through launch and iteration
• Support the design, execution, and optimization of referral and prospect incentive campaigns that drive new active customers
• Use AI to uplevel and automate work as much as possible, across strategy, briefing, asset development, build and deployment, and analysis.
• Build and apply expertise in experimentation, analytics, incentive mechanics, CRM execution while developing a broader lifecycle marketing skill set
• Identify, pull, and analyze the data needed to evaluate campaign performance and generate insights that inform growth strategies
• Use SQL, dashboards, and experimentation results at a baseline level to support self-service analysis and performance reporting
• Partner with Product, Creative, Analytics, and other cross-functional teams to understand project needs, goals, and success criteria for smaller initiatives
• Scope projects, set clear expectations and timelines, identify risks, and propose solutions to keep work on track
• Execute campaigns with a strong attention to detail, ensuring accuracy, QA, and a consistent customer experience

You have:

• 3+ years of experience in lifecycle, CRM, or growth marketing, ideally in a B2C product environment
• Experience executing lifecycle campaigns across channels such as email, push, SMS, or in-app messaging
• Ability to identify the right data to answer marketing questions and perform analysis to inform decisions
• Experience with AI in automating strategic and operational tasks
• Baseline familiarity with technical concepts and tools (e.g., SQL, Tableau, dashboarding) that enables self-service analytics with support
• Experience working cross-functionally to deliver marketing projects, with an understanding of how to align on goals and success metrics
• Strong organizational skills, with the ability to scope work, manage timelines, and juggle multiple priorities
• High attention to detail and a quality-focused mindset
• Curiosity, coachability, and a growth mindset, with a proactive approach to learning and skill development

Nice to Have

• Experience working on referral programs, incentives, or offer-led acquisition strategies
• Exposure to fintech, banking, or other regulated product environments
• Experience supporting limited-time offer or promotional campaigns

Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $111,700-$167,500
Zone B: $103,800-$155,800
Zone C: $98,200-$147,400
Zone D: $89,400-$134,000
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.