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Honeywell

LEGAL OPERATIONS – RECORDS & INFORMATION MGMT PROGRAM MGR

Posted 16 Days Ago
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In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
Manage execution of the Records & Information Management program, ensuring compliance with retention policies and coordinating with legal and compliance teams. Oversee records disposition, audits, and reporting on program effectiveness while maintaining clear documentation and communication.
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Owns day-to-day execution of the enterprise Records & Information Management (RIM) program, operationalizing approved retention and information governance requirements through clear procedures, controls, and technology enablement. Partners with Legal, Privacy, Compliance, and IT to implement updates to the retention schedule and related standards, support defensible disposition, and drive adoption across business units and geographies. This is an execution-focused, mid-level role responsible for independently driving program deliverables (cadence, documentation, implementation plans, and adoption) within established policies and a defined governance model.

Responsibilities

Program Execution and Operational Governance

  • Maintain and administer the enterprise retention schedule and supporting record type inventory; coordinate at least annual reviews with Legal/Compliance and business stakeholders
  • Operationalize and maintain approved records management policies, procedures, and standards (e.g., playbooks, SOPs, job aids); drive consistent execution across departments and subsidiaries
  • Act as the RIM program point of contact for retention and disposition practices; translate approved requirements into practical guidance and workflow steps (in partnership with Legal/Privacy/Compliance)
  • Lead cross-functional governance routines (Legal, IT, Compliance, HR, Finance) to track decisions, drive action items, and ensure follow-through on compliance and operational readiness
  • Maintain a regulatory/requirement inventory by mapping record categories to retention requirements based on guidance from Legal/Privacy/Compliance; document assumptions and approvals for defensibility.
  • Coordinate with Legal/Privacy/Compliance on regulatory changes and resulting schedule updates; prepare drafts for review and capture sign-off in program documentation
  • Manage change control as operations evolve (new record types, systems, and processes); update documentation, communicate impacts, and drive adoption

Records Management/Disposition

  • Oversee timely, defensible disposition of eligible records (paper and data) not subject to holds or preservation obligations; manage destruction approvals (Legal/business) and maintain disposition logs/certificates
  • Conduct periodic audits to prevent over-retention and confirm adherence to the schedule
  • Maintain practical guidance (FAQs/quick guides)
  • Serve as business owner/key stakeholder for records/content management and archival tools
  • Define requirements for retention automation (classification, labels, disposition workflows) in enterprise systems
  • Coordinate with IT to ensure certain data retention configurations across email, storage, and collaboration platforms (e.g., M365/SharePoint)
  • Identify, recommend, and help implement RIM process and technology improvements aligned to the information governance strategy and approved roadmap

Audit, Metrics, and Reporting

  • Define and track program KPIs (schedule compliance, hold response, disposition completion, training)
  • Perform periodic compliance audits and drive remediation with business owners
  • Provide program status reporting to leadership (risks, progress, and maturity) and maintain defensible documentation
Qualifications

YOU MUST HAVE

  • 5–7 years of progressive experience executing records management / information governance programs (RIM), including retention schedule administration and defensible disposition
  • Strong project/program execution skills; able to work with self-direction, manage multiple priorities, and drive cross-functional deliverables to completion
  • Experience partnering with Legal Operations, Compliance, Privacy, and IT on governance execution and technology implementation
  • Clear communicator who can translate approved requirements into practical guidance; knows when to escalate questions to Legal/Privacy/Compliance

WE VALUE

  • Bachelor’s degree in information/library science, business, paralegal studies, or related field (significant experience considered in lieu of degree)
  • Relevant certifications (CRM, IGP, CIP) a plus
  • Hands-on experience with records management, data/enterprise content management, and/or M365 retention capabilities (labels, policies, disposition workflows) a plus

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/


The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: April 20m 2026

About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
HQ

Honeywell Charlotte, North Carolina, USA Office

Honeywell International Inc, Charlotte, NC, United States, 07950

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