Learning Management System (LMS) Manager

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
We are seeking a detail-oriented and technically savvy Learning Management System (LMS) Manager to oversee, optimize, and support our learning platform. This role is critical to ensuring a seamless user experience, maintaining data integrity, and enabling the successful delivery of training and development programs across the CRO organization.
This is an individual contributor role that reports to the Head of Revenue Enablement Strategy and Operations.
Key Responsibilities:

• Serve as the primary point of contact and administrator for the LMS, overseeing configuration, user access, course uploads, content management, and system updates.
• Partner with instructional designers, onboarding team, trainers, and field readiness managers to publish, schedule, and manage learning programs and certifications.
• Monitor system performance and troubleshoot technical issues related to content playback, user access, or system errors.
• Generate and analyze reports on course completions, user engagement, compliance, survey data and other training KPIs.
• Support user onboarding, provide training and documentation for LMS users, and act as a point of contact for system-related questions.
• Manage content libraries, integrations (e.g., HRIS, SSO, SCORM/xAPI), and third-party courseware.
• Ensure data integrity and compliance with internal policies and external regulations (e.g., GDPR, ISO, etc.).
• Stay current with LMS platform updates and industry trends to recommend new features or process improvements.

Required Qualifications:

• 2+ years of experience as an LMS Manager and Administrator or similar role in learning technology.
• Experience with one or more enterprise LMS platforms (e.g., Absorb, Intellum, SumTotal, Cornerstone, SAP SuccessFactors, Docebo, Saba, etc.).
• Familiarity with SCORM, AICC, xAPI, HTML5, or other eLearning standards.
• Strong analytical skills and proficiency in generating and interpreting learning reports.
• Excellent problem-solving, communication, and customer service skills.
• Ability to manage multiple priorities and stakeholders in a fast-paced environment.

Preferred Qualifications:

• Experience with Aborb LMS is a plus.
• Experience with LMS integrations with HRIS or CRM systems.
• Knowledge of adult learning principles or instructional design best practices.
• Certification in learning technologies or LMS platforms is a plus.

Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $150,300 - $200,400
Zone B: $135,300 - $180,400
Zone C: $124,700 - $166,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .