Commercial Operations Performance Leader

Job Description SummaryCoach, drive and lead lean behaviors, principles, and tools by partnering with Operating Leaders in business management roles (e.g. GM of Business Unit, or Executive Lead of a Function). Drive cultural transformation resulting in step-change in operational business metrics. May also be roles that are part of Corporate or Business Unit Kaizen Promotion Offices (KPO).

Job DescriptionThe Commercial Operations Performance Leader is responsible for designing, executing, and continuously improving the operating rhythm that drives performance across the PDx Radiopharma commercial organization. This role acts as the central connector for the Radiopharma and cross-functional Daily Management System (DMS), ensuring alignment, accountability, and operational rigor across all levels of the business. The leader owns enterprise metrics, functional DMS audits, scorecard integrity, and governance of decision rights and escalation pathways, while providing strategic leadership on standard work, cadence, and cross-divisional initiatives.

The Commercial Operations Performance Leader is the operational owner of how the Commercial PDx organization runs. This role ensures consistent application of the operating rhythm, performance management processes, and cross-functional coordination required to deliver business outcomes.

Core Responsibilities

- Lead the Radiopharma and Cross-Functional DMS: Serve as the connector for cross-functional DMS processes and ensure alignment and information flow through tiered operating mechanisms.

- Manage and Govern Performance Scorecards: Own bowler charts and functional team scorecards, lead KPI cascade, and ensure metric integrity, data quality, and consistent reporting standards.

- Establish and Maintain Tiered Escalation & Decision Rights: Govern escalation pathways for performance issues and risk management, ensuring clarity and adherence to decision-rights frameworks.

- Champion Standard Work, Cadence, and Rigor: Define and deploy standard work for leadership operating rhythms, driving accountability for cadence, quality, and compliance.

- Lead Cross-Division Projects: Coordinate and execute enterprise and multi-divisional initiatives, providing leadership, alignment, and communication across stakeholders.

- Enterprise Metric Ownership: Manage enterprise-level operating metrics, conduct functional DMS audits, and drive metric alignment and consistency across functions.

- Standard Operating Framework & Performance Integration: Implement Heartbeat mechanisms to link operational performance with financial outcomes, and provide KPI-driven insights to senior leadership.

Required Qualifications

- Bs or BA degree

- 5+ years of experience in commercial operations, quality, continuous improvement, or project management, preferably in a healthcare environment.

- Proven experience with Daily Management Systems (DMS), Lean methodologies, or operational governance.

- Demonstrated ability to lead cross-functional teams in a complex, matrixed organization.

- Strong analytical skills with experience in metric development, KPI cascades, and performance management.

- Excellent communication and facilitation abilities, especially with senior leadership.

Desired Characteristics

- Master’s degree in Business, Operations, or related field.

- Lean Six Sigma certification (Black Belt or higher).

- Strong organizational design and systems-thinking mindset.

- Ability to influence without authority and drive alignment across diverse stakeholders.

- High level of rigor, operational discipline, and attention to detail.

- Experience leading large-scale operational transformation or enterprise-level projects.

- Comfortable managing ambiguity and defining structure in evolving

- Preferred candidate will be in central time zone.

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $140,000.00-$210,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: February 18, 2026