Consumer Products
Job DescriptionUSC and GC only - No H1B, OPT, CPT at this time - 6 Months (Contract to hire)
The Tech Lead will tightly partner with the Product Manager of the pod to collectively enable successful product delivery - alignment of technical execution to achieve business goals and outcomes
o Anchors the technical integrity of the product, guiding engineering decisions and feasibility
o Determines HOW the product will be built efficiently, securely and scalably
o Leads architectural decisions, code quality and engineering best practices
- Architectural decisions should be made based on standards and guidance provided by Data Solutions Architect(s)
o Owns technical delivery and quality
o Supports technical team growth, removes, technical blockers, and ensures engineering velocity
Includes but is not limited to:
o Day-to-day technical execution with team/pod
o Team Guidance in Breaking Down the Work
- Support in translating high-level requirement into technical tasks and stories
- Assess complexity effort
- Collaborates with engineers and technical resources other teams
- Includes Entire Vendor Domain:
- Back-end Infrastructure/MDM/Data Pipelines/etc
- Service Now Internal/External requirements
- Dev-Ops requirements
- Cross-functional Requirements (S4/Adams/SSO/etc)
o Oversees Spike work
o Oversees proper technical documentation in Confluence
o Define and enforce technical standards, best practices, arch guidelines
o Design and define Vendor Enterprise Architecture (end-to-end) in partnership with the Data Solutions Architect(s)
o Close partnership with Dev-Ops to ensure work is scoped and meets requirements
o Will also pick-up work/stories/tasks (50% of time hands-on-keyboard)
o Scalability, Security, and Performance - Technical Roadmap
o Mitigating technical debt
o Identify and mitigate technical risks or bottlenecks in development
o Defect Triaging and troubleshoot critical issues and guide resolution
o Perform code reviews, UAT Testing Plans, ensure robust testing
o Drive continuous integration best practices
o Support team growth and support
o Identify and surface gaps in resources (expertise and quantity)
Service Now Developer (Service Now Implementation)
Develop and customize ServiceNow applications using Service Now primary scripts
Create and configure workflows, UI Policies, business rules, client scripts, and scheduled jobs
Design and implement forms and request fulfillment workflows
Develop custom portals and UI/UX components
Integration &; API Development
- Integrate ServiceNow with third-party applications
- Develop and maintain custom integrations
- Work with cross-functional technical stakeholders on integration requirements
Identity Access Management/RBAC Management
Testing and Deployment
Administration; Maintenance - security configurations, and user administration
Maintenance - Platform upgrade and other instance management
Monitoring system performance and troubleshooting issues
Additional InformationAll your information will be kept confidential according to EEO guidelines.
Similar Jobs
.png)
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
