Lead Software Engineer - Encompass Administrator

Job Description
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorganChase within the Home Lending, you lead multiple teams and manage day-to-day implementation activities by Interpreting technical and business objectives, identifying challenges and providing innovative solutions to address them.
Job responsibilities

• Proven track record in supporting mortgage operations by enhancing workflow efficiency, ensuring compliance, and managing system integrations.
• Provides guidance to immediate team of software engineers/system analysts on daily tasks and activities.
• Ensures optimal performance of all Home Lending systems leading to enhanced productivity and adherence to compliance regulations.
• Design and maintain custom input forms, business rules, field triggers, loan programs, and personas to streamline lending workflows.
• Support system upgrades, testing, and change management, ensuring minimal disruption during releases.
• Sets the overall guidance and expectations for team output, practices, and collaboration.
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements.
• Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements.
• Creates a culture of diversity, opportunity, inclusion, and respect for the team members and prioritizes diverse representation.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Experienced Encompass Administrator with over 7+ years of hands-on expertise in configuring, customizing, and maintaining the Encompass LOS platform to support retail, wholesale, and correspondent lending channels.
• Familiarity with API calls, Encompass plugins, OOP framework, and version control tools like GitHub.
• Exposure to JavaScript, particularly in the context of Encompass Web.
• Experience in writing and maintaining REST / SOAP Based APIs.
• Working Knowledge of CI/CD pipelines, Git -based workflows or configuration-as-code practices.
• Experience leading technology projects and managing technologists and practical cloud native experience.
• Proficient in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle and in-depth knowledge of the financial services industry and their IT systems.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines.

Preferred qualifications, capabilities, and skills

• Experience working at code level.
• Enable business capabilities through technical innovation and process improvements.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.