Lead SDR Operations Specialist

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

• Manage and Optimize Core Systems: Oversee and maintain advanced configurations across the entire Sales Development Technology Stack, including designing scalable infrastructure and processes.
• Ensure Data Integrity: Manage complex data orchestration and flows between SDR and marketing systems to ensure data integrity and global reporting accuracy.

• Lead Operational Planning: Drive advanced planning activities, including managing Activity KPIs, Quotas, SPIFs, and leading Headcount Capacity Planning and benchmarking efforts.
• Deliver Strategic Insights: Develop strategic reporting aligned with organizational objectives, and synthesize data into comprehensive reports that directly inform leadership decision-making.

• Ensure Operational Reliability: Proactively anticipate and mitigate potential system disruptions and errors that could impact global SDR productivity.
• Drive Continuous Improvement: Lead complex problem-solving initiatives and oversee processes to ensure continuous efficiency gains in all SDR workflows.

• Align Cross-Functional Workflows: Act as the central point of contact for cross-functional alignment, driving consensus on planning approaches and leading strategic change management.
• Influence Leadership: Persuade and influence leadership decisions by presenting impactful analytics, acting as an advocate for data-driven strategies at the executive level.

• 7+ years of progressive experience in SDR Operations, Sales Operations, Marketing Operations, or Revenue Operations, OR a combination of 4+ years in one of these operational functions plus relevant experience in an SDR/BDR individual contributor or leadership role, ideally with a high-growth SaaS or technology company.
• Proven expertise in administering and optimizing a best-in-class GTM Technology Stack, including Salesforce, sales engagement platforms (e.g., Outreach, Salesloft), conversational intelligence (Gong), prospecting tools (e.g., ZoomInfo, Cognism, Lusha), LinkedIn Sales Navigator, and website chat (e.g., Qualified, Drift).
• Intermediate proficiency in data visualization and reporting tools (Salesforce Reporting & Dashboards, Power BI).

• Salesforce Administrator, Outreach, and/or PowerBI Certifications.
• Intermediate to advanced proficiency with SQL or data modeling within a Business Intelligence (BI) or Data Warehouse environment (Snowflake).
• Familiarity with sales methodologies (e.g., MEDDPICC) and experience building operational processes to support them.
• Demonstrated experience in leading strategic change management initiatives for global sales development teams.

• Lead SDR Operations Specialist - 120,700 - $146,970 Base Salary

• Under the range include the following language:
• Salary Determination: Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.
• In determining salary ranges, we consider factors such as
• Market Research: Industry reports, salary surveys, and online salary databases
• Company Performance: Financial performance, revenue growth, and budget allocation
• Job Requirements: Skills, experience, and qualifications necessary for the role
• Geographic Location: Cost of living, market conditions, and industry standards in our region 

The Longer Story:

Working at OutSystems

Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most.

What do we have to offer you?

• A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative.

• Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are.

• Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision.

• Disrupting the status quo is in our DNA. In fact, it’s why our company exists.

• We ask “why” a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.