Lead Product Manager, Client Referrals

About Us

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. This includes your neighborhood psychologist, family and marriage therapists, nutritionist, speech language pathologist —the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and the tools and resources to thrive as a practitioner and business owner. 

The Role

We’re seeking an experienced Lead Product Manager to drive innovation and growth in our new client referrals offering for clinicians who want to grow their caseloads. You will make a tremendous impact in the behavioral healthcare space by expanding access to care and helping clinicians maintain a healthy business. To succeed in this role, you should have a strong track record of defining product strategy, building 0-1 products and scaling them, evaluating and integrating with partners, growing website traffic and conversion, sizing product opportunities, and transforming complicated problems into innovative easy-to-use solutions.

Responsibilities

• Define and communicate a product strategy that focuses on high-impact initiatives that drive business results while remaining flexible to changing market dynamics
• Conduct customer research and analyze data to uncover underlying pain points and opportunities for improvement
• Apply a combination of qualitative and quantitative research, competitive intelligence, customer segmentation, and product intuition to drive product innovation
• Turn greenfield concepts into reality - scaling from 0 to 1 by rapidly testing, learning, and iterating into product market fit for customers by running experiments
• Evaluate the opportunities possible by working with external partners, and collaborate with partner teams to define and deliver integrated product solutions that expand our reach and value proposition
• Collaborate with our SEO and SEM team to increase website traffic and conversion with a range of technical and user experience optimizations
• Lead and collaborate with cross-functional teams and stakeholders (senior leadership, engineering, design, data science, customer success, finance, other product teams, and marketing)
• Work closely with Product Marketing to drive monetization and go-to-market strategy of new products
• Define and track product metrics to measure the value that we are bringing to customers and the business, using insights to iterate and refine strategies
• Stay informed on industry trends, best practices and technology advancements to inform product decisions
• Lead the full product development lifecycle from conceptualization of ideas through launch
• Mentor and guide junior product managers and team members

Desired Skills & Experience

• 8+ years of experience in product management
• Experience working on provider marketplaces
• Ability to translate long-term vision into a coherent strategy for both executive audiences and working partners
• Proven experience launching and growing new product from inception
• Experience evaluating external partner opportunities and collaborating with partner teams to build integrated product solutions
• Comfort with SEO and SEM strategies and experience driving optimizations to increase website traffic and conversion
• Demonstrated experience turning highly complex problems into elegant solutions for users
• Passion for getting deep into the details of a product space/ industry and comfort with handling edge cases and complexity   
• Strong analytical and problem-solving skills, with extensive experience using data to inform decisions, measure impact, segment user populations, build business cases, and prioritize initiatives 
• Excellent communication and stakeholder management skills with the ability to clearly communicate and present complicated topics to a range of audiences

Bonus Points

• Familiarity with the healthcare industry, ideally with referral workflows
• Experience using AI and ML to solve user problems
• You thrive in a fast-paced environment

Base Compensation Range

$207,000 - $253,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

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