Lead MS 365 Engineer (Copilot)

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

The Lead IT Engineer will own the design, implementation, and optimization of Microsoft 365 Copilot solutions, including Copilot, CoPilot components, Viva Insights, and Microsoft Apps for Enterprise. This role requires advanced technical expertise, leadership in automation and integration, and the ability to influence enterprise strategy for AI-driven productivity tools.

Core Responsibilities:

• Solution Ownership: Deliver complex subsystems and integrations for Copilot and related Microsoft 365 services.

• Architecture & Design: Define solution architecture for Copilot deployments, including governance, security, and scalability.

• Integration: Connect Copilot with enterprise systems (SharePoint, Teams, Email, Mobile, Viva Insights) and ensure seamless interoperability.

• Performance Optimization: Identify opportunities for automation, refactoring, and maintainability improvements.

• DevOps Practices: Implement continuous integration/continuous deployment pipelines for Copilot-related services aligned with enterprise standards.

• Leadership & Mentorship: Guide junior engineers, lead technical discussions, and influence platform decisions.

• Governance & Compliance: Ensure adherence to AI governance policies, licensing, and data protection standards.

• Innovation: Drive adoption of Copilot, Copilot components, and AI-driven insights to enhance productivity across business units.

Required Skills:

• Deep knowledge of Microsoft 365 ecosystem (Teams, SharePoint, Outlook, Email, Viva Insights).

• Expertise in Copilot for M365, Copilot Studio, and AI-driven automation.

• Strong understanding of licensing models and enterprise deployment strategies.

• Experience with scripting, automation, and integration (Power Platform, PowerShell, Python).

• Familiarity with data governance and security best practices.

Preferred Qualifications:

• Advanced technical expertise in M365 ecosystem and AI Agentic capabilities.

• Ability to anticipate business needs and influence strategy.

• Strong problem-solving and decision-making skills.

• Leadership in complex implementations and multi-team coordination

• Experience with Copilot, CoPilot Studio, and contextual AI responses.

• Knowledge of analytics and reporting tools (Power BI, Viva Insights dashboards).

• Proven track record in leading enterprise-scale implementations.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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