Lead Data Product Owner - Customer Domain

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.
Job Summary:
As one of the Lead Product Owners for Customer Master, you will be a subject matter expert, lead initiatives that drive the strategy, development, and support of the Customer Master data products. You will be responsible for driving data quality improvements, data consistency, writing business requirements for new features or changes needed, generating and maintaining consumer documentation, and ensuring proper data governance and use of the data. This role will partner closely with other Customer Master Product Owners, technical teams, business partners, and consumers to advance product capabilities, address issues, and support broader organizational adoption.
What You Will Do:

• Define and drive the product vision and roadmap for Customer Master, including writing detailed business requirements for needed changes and improvements
• Engage in cross-functional collaboration with technical teams, business partners, and consumers.
• Perform data analysis as needed to research and resolve data related issues or fulfill business partner requests
• Partner with development teams to track delivery, complete validation, and ensure each release delivers maximum value
• Own and prioritize the product backlog, ensuring alignment with business goals, consumer needs, and platform requirements.
• Contribute to change management efforts including training, documentation, and stakeholder engagement.
• Develops go to market plans for new features or changes.
• Provide guidance and support for product adoption and integrations, answer consumer questions, and serve as a subject matter expert for Customer Master.

What You Will Have:

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Data Analysis: Knowledge of data analysis techniques and tools required to accurately review and understand the data; ability to recommend solutions that deliver value to stakeholders.
• Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to turn those into actionable business requirements.
• User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.

Considerations For Top Candidates:

• Bachelor's degree in computer science, information systems, marketing, communications, or a related field preferred
• Extensive experience in product management
• Ability to track and prioritize initiatives, ensuring timely delivery and alignment with business priorities.
• Excellent oral and written communication skills with the ability to tailor messaging to various audiences (engineering, business partners, and leadership)
• Proven ability to listen and understand business needs and translate those to actionable requirements
• Experience working in Agile development while simultaneously managing multiple priorities
• Hands-on experience with Snowflake
• Proven ability to work cross-functionally with UX/UI, engineering, and business partners
• Proficiency in Microsoft tools including Word, Excel, Teams, PowerPoint, and Azure DevOps
• Product Owner certification (CSPO from Scrum Alliance, SAFe PO/PM) or knowledge of the Software Development Lifecycle (SDLC)

What You Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.
Additional Information:

• This position has the option to be based out of either our Chicago, IL; Peoria, IL or Dallas, TX offices.
• Minimum travel will be required as needed for occasional workshops

#LI
#BI (used to post on Built In Chicago)
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range:
$128,470.00 - $208,770.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position.
Posting Dates:
March 27, 2026 - April 5, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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