Lead Consultant, Professional Services

Who are we? 

Logiwa is a premier provider of warehouse management and fulfillment software, offering cloud-based solutions designed for modern business needs. Our Logiwa IO Fulfillment Management System (FMS) is crafted to support businesses in various sectors, including B2C, DTC, and third-party logistics (3PL). Unlike legacy WMS solutions, we deliver an agile, scalable, and innovative approach tailored to meet the demands of high-volume fulfillment.

With headquarters in Chicago and Istanbul, we operate internationally, assisting companies across North America, Europe, and Asia with cutting-edge warehouse management technologies.

Why work at Logiwa?

At Logiwa, our mission is to fulfill brilliantly. We aim to revolutionize fulfillment by combining innovative technology with human expertise, enabling businesses to operate smarter, faster, and more sustainably.  We envision a future where companies of all sizes can easily navigate the complexities of modern supply chains, optimize workflows, reduce costs, and enhance customer satisfaction. By combining cutting-edge technology with real-time insights, we strive to make supply chains smarter, more agile, and better connected.

We fulfill brilliantly for our people as well. 

At Logiwa, we prioritize accountability, responsiveness, and togetherness. We stand by our work with reliability and trust, ensuring everyone can count on us. Staying connected is key. We listen, respond, and value every conversation to build meaningful relationships with our customers and our coworkers, locally and across the globe.  Our collaborative spirit drives us to grow, learn, and innovate as a team, celebrating each other's successes and achieving more together.

Logiwans are creative innovators, analytical thinkers, supply chain specialists, relationship builders, and more. If you’re looking for a small but mighty team where your ideas have impact, and your career can take off, then Logiwa is a great place for you!

Lead Consultant

The Lead Consultant is an expert and leader within our Professional Services organization. You will be responsible for leading complex, large-scale FMS implementations towards success. You will work closely with the customers to understand their business needs, and deliver solutions to ensure successful deployment of Logiwa’s FMS. You will be required to lead Consultants or Senior Consultants on some of the implementation engagements. You will act as a trusted advisor to our clients, guiding them on supply chain best practices while ensuring the project delivers maximum ROI. Internally, you will mentor junior team members and contribute to the evolution of our implementation methodology.

What You'll Do:

• Project Leadership: Lead the overall end-to-end implementations of Logiwa’s large-scale FMS implementations, overseeing all project workstreams and ensuring a cohesive and effective design. Often act as the functional lead for the entire project leading a team of Associate Consultants or Consultants. Manage multiple medium or small-scale implementations guiding Consultants or Senior Consultants.
• Complex Solution Design: Spearhead the design of innovative solutions for the most complex customer requirements, often involving intricate integrations with ERPs, material handling equipment (MHE), and other third-party systems.
• Customer Management : Actively engage with leadership level at the Customers, managing expectations, influencing outcomes and ability to guide them based on industry best practices.
• Risk & Scope Management: Proactively identify and mitigate project risks. Manage project scope, handle change requests, and if necessary lead crucial conversations with senior client executives to ensure project alignment and success.
• Mentorship & Development: Mentor Consultants and Senior Consultants, providing guidance, reviewing their work, and fostering their professional growth.
• Methodology Improvement: Contribute to the continuous improvement of our implementation methodology, tools, and internal best practices.

You Have:

• Bachelor’s degree in a relevant field; Master's degree is a plus.
• 7+ years of experience leading complex WMS implementation projects.
• Expert-level knowledge of managing large-scale WMS implementations with at least one major WMS platform and deep expertise in supply chain and logistics operations.
• Solid experience with WMS integrations, particularly with OMS, TMS, ERP, e-commerce platforms.
• Demonstrated experience leading project teams and managing client relationships at the management and executive levels.
• Strong commercial acumen and experience with SOWs and change order management.
• Exceptional problem-solving, strategic thinking, and influencing skills.
• Proven ability to manage multiple priorities and perform in high-pressure situations.
• Ability to travel to client sites as required (typically 50-75%).

The salary range for this role is $125,000 - $130,000 per year, depending on years of experience. This position is also eligible for an annual bonus range of $10,000-$20,000, depending on attainment of individual goals and metrics and company revenue performance.

Benefits:

At Logiwa we offer:

• Flexibility to work fully remote, or hybrid if you desire (Our Chicago office has free breakfast and snacks daily, as well as a weekly happy hour!)
• 15 days of paid time off + 5 personal days annually, 12 paid company holidays, and your birthday as a paid holiday
• 100% employer-paid health and dental insurance
• Other insurance offerings including: vision, life, legal, and pet insurance
• 401(K) and free access to a confidential certified financial advisor
• Employee Assistance Program - confidential counseling and advice available by phone, web, or text
• Community engagement opportunities like quarterly volunteer days

Equal Opportunity Employer

At Logiwa we know that we all achieve more together, so we believe in the power of diversity. We do not discriminate based on race, color, sex, gender expression or identity, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military service or discharge status. We think that our diverse backgrounds help us learn from each other, create a stronger company culture, and provide better service for our customers. There is only one you in the world, and we want you to bring your unique self to work with us.

Is this not the right job for you? No worries! Take a look at some of our other openings and see if there may be something else that catches your eye! 

Find More About Us 🔎 :

• Our Company: https://www.logiwa.com/company
• Our Career Page: https://www.logiwa.com/careers
• Logiwa in the Press: https://www.logiwa.com/company/press-news
• Our Tech stack : https://stackshare.io/logiwa/logiwa