Lead Analyst-Digital Category Performance

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Lead Analyst, Digital Category Performance leads and prioritizes the development of compelling insights using reporting tools to drive significant financial and customer improvement opportunities for the online business. The Lead Analyst will develop insights leveraging online reporting to drive sales, traffic, conversion, average order value (AOV), inventory, cancels, returns, delivery service level agreements (SLAs) and other digital metrics. This role will also network with other key stakeholders in partnering teams to drive tangible results and outcomes in category, financial and customer performance impacts on Lowes.com and app platforms. The Lead Analyst will utilize insight reports to persuade and support plan of action. The Lead Analyst will also develop tracking mechanisms for actions taken by the partner teams and monitor their category, financial and customer performance against online business objectives.
Work with a Winning Team
On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you'll have the tools, tech, and support needed to advance your skills.
Since we've been in business for over 100 years, we've built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.
What You Will Do

• Lead and prioritize the development of compelling insights with key stakeholders using reporting tools to drive significant financial and customer improvement opportunities for the online business across sales, traffic, conversion, AOV, inventory, cancels, returns, delivery SLAs and other digital metrics.
• Drive engagement and partnership with the digital category organization to lead the development of insights and recommendations that can drive positive category performance and outcomes. Propose new solutions, manage complex requests and prioritize feedback from the teams.
• Network with other key stakeholders in partnering teams to drive tangible results and outcomes in category, financial and customer performance impacts on Lowes.com and app platforms. Utilize insight reports to persuade and support plan of action.
• Identify root cause of changes in metrics, advise and collaborate with necessary teams on actions needed, and track issue resolution.
• Develop tracking mechanisms for actions taken by the partner teams and monitor their category, financial and customer performance against online business objectives. Oversee adjustments needed to actions taken by partner teams.
• Establish reporting tool best practices and use cases to help the team understand how to deliver comprehensive category insights.
• Manage and prioritize the development of insights based on the category, financial and customer performance impact.
• Lead training sessions with the digital category organization on how to action and drive results on the insights delivered.

Minimum Qualifications

• Bachelor's degree in business, finance, data science, economics or related field or equivalent years of experience in lieu of education requirement, if applicable
• 6-7 years of relevant experience
• 4 years of experience with data analysis tools

Preferred Skills/Education

• Master's degree MBA or related field
• 6-7 years in online retail or omnichannel merchandising

Benefits
• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.